Episode 2: Empathy, the secret sauce to understanding your customers. And their pains
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Episode 2: Empathy, the secret sauce to understanding your customers. And their pains
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About this listen
What is the challenge you are working on? A new product or a new process? Before you brainstorm solutions, it is helpful to look at the problem at bit closer. What are the core aspects? What is really behind it? What do you really want to solve?
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