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Episode 2 - What the Customer Experienced
Jan 21 2023
Length: 26 mins
Podcast

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Episode 2 - What the Customer Experienced

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Summary
In today's episode, I spent some time talking with Director of Creative Services at Improving Atlanta, Jared Sims. The topic of our conversation is Customer Experience - which involves what a customer experiences at every touch point between the customer and your business. From sales, to support, to exit - how do your customers perceive your business? What are some of the ways to think about this? How do you approach understanding it?
Listen and find out!

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