Compassionate Leadership and Overcoming Fear in the Workplace with Dr. Bruno Roque Cignacco

In this episode of the Throttle Up Leadership Podcast, host Dr. John Dentico welcomes Dr. Bruno Roque Cignacco, an international business consultant, TED speaker, and researcher with over 30 years of experience in advising companies on international trade, marketing, and compassionate business practices. Bruno discusses the concept of a compassionate workplace, emphasizing the importance of psychological safety, and elaborates on how compassion leads to higher employee and customer satisfaction. The conversation also delves into the detrimental effects of fear-based workplaces and the value of trust-based environments. Dr. Cignacco shares insights on authentic leadership, the role of humility and vulnerability, and ways to foster a more trusting and cooperative organizational culture post-COVID. The episode concludes with a discussion about the need to shift from quantitative to qualitative business aspects, focusing on human-oriented leadership.

00:00 Introduction and Guest Welcome

01:37 Defining a Compassionate Workplace

04:59 Overcoming Fear in the Workplace

07:59 The Role of Trust and Micromanagement

17:08 Leadership Beyond Authority

21:19 Authenticity and Vulnerability in Leadership

27:19 Qualitative vs Quantitative Leadership Post-COVID

32:07 The Future of Compassionate Companies

34:20 Conclusion and Farewell

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