Episode 8: Navigating the Challenges in 911 Centers
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Episode 8: Navigating the Challenges in 911 Centers
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About this listen
Join hosts John and Hilton for a light-hearted and insightful chat with Leighton Williams, a former 911 call taker and K9 Officer from St. Pete, Florida. In this fun episode, the trio shares plenty of laughs while diving into the real-world challenges of 911 centers. They explore how Quality Assurance (QA) plays a key role in making emergency operations smoother and more efficient. With engaging stories and a friendly vibe, this conversation offers a refreshing look at the human side of emergency response—where humor meets hard work and innovation. Tune in for a blend of candid insights, practical tips, and lots of fun!
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