• Everyone Needs Phone Training

  • Oct 23 2024
  • Length: 26 mins
  • Podcast

Everyone Needs Phone Training

  • Summary

  • Heather Nottingham discusses the value of cross-training dental teams to ensure consistent communication and service across all roles. It highlights how phone skills and verbal communication techniques benefit both front and back office staff, helping build patient rapport and improving case acceptance.

    Resources:

    • Dental Practice Growth Webinar
    • Dental Coaching
    • All-Star Online Training
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