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Excellence In Healthcare Podcast

Excellence In Healthcare Podcast

By: Jarvis T. Gray
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Welcome to the "Excellence In Healthcare Podcast," your go-to resource for healthcare business executives who want to accomplish impactful results for the communities they serve. This podcast, hosted by Jarvis T. Gray, is intended to provide healthcare professionals with proven solutions for aligning people, processes, and priorities to generate business success.

Join Jarvis and industry experts as they discuss the current trends and best practices affecting the healthcare business. This podcast covers everything from launching and developing successful healthcare enterprises to establishing effective quality management processes.

Learn about creative techniques to navigate the intricacies of the healthcare sector, as well as how top healthcare professionals solve issues and capitalize on chances for development. Learn key ideas, real-world examples, and expert perspectives to help elevate your leadership and promote dramatic change in the healthcare business.

The "Excellence In Healthcare Podcast" provides actionable guidance and thought-provoking topics to help you achieve excellence, innovation, and revolutionary leadership in healthcare. Tune in to discover the secrets of success and propel your organization to new heights.

This show will provide answers to questions like:

1. How can healthcare business executives launch and/or build profitable companies in healthcare?
2. What are the most successful tactics used by healthcare executives to boost organizational performance and results?
3. How do successful healthcare business executives negotiate the complexity of a constantly evolving healthcare landscape?
4. What are the essential components of a successful quality management program, and how can they be customized to unique organizational requirements?
5. How can healthcare executives foster a healthy work environment while effectively leading their teams to improve performance and engagement?
6. Why is strategic planning so important in the healthcare industry, and what criteria should executives consider when creating plans?
7. How can healthcare professionals keep current on new trends, advocate for industry standards, and drive constructive change in healthcare?

© 2025 The Quality Coaching Company, LLC
Economics Leadership Management Management & Leadership
Episodes
  • 039_Integrating Ayurveda into Modern Healthcare: Business Insights from Vella Catania
    Jun 3 2025

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    Hosts: Jarvis T. Gray, Vella Catania
    Guest: Vella Catania (she/her), Founder of Love Vella Ayurveda Healing with Heart

    Episode Overview

    In this insightful episode, hosts Jarvis T. Gray and Vella Catania delve into the intersection of healthcare excellence and entrepreneurship through the lens of Ayurveda. Vella shares her deeply personal journey from schoolteacher to holistic healer, describing how a life-altering injury led her to Ayurveda and ultimately inspired her to start her own business. This episode is packed with practical advice for wellness entrepreneurs and healthcare leaders looking to diversify their approach and make a deeper impact.

    Key Topics Covered

    • Vella’s Journey Into Ayurveda:
      Vella discusses her upbringing in Buffalo, her career as a teacher, and a traumatic injury that pushed her to seek holistic healing. Her powerful experience with Panchakarma and Vedic yoga became the catalyst for launching her practice.
    • Ayurveda as a Healing Modality:
      Vella explains the depth and ancient wisdom behind Ayurveda, emphasizing that it's not a fad but a way of life. She shares how Ayurveda can help with chronic pain, anxiety, depression, and overall well-being.
    • Services & Unique Offerings:
      Learn about Vella’s approach, which includes personalized Ayurvedic consultations, seasonal cleanses, rejuvenative body therapies (like Shirodhara and Marma point therapy), culinary workshops (famous for her healing khichdi!), and intimate half-day retreats in her Buffalo-based ashram.
    • Core Personal Values:
      Vella highlights the importance of integrity, deep connection, privacy, vulnerability, authenticity, and relationship-building in her healing practice.
    • Business Coaching Conversation:
      Jarvis and Vella shift gears to discuss business strategy, including the challenges of doing everything alone, the importance of building a team, branding consistency, and setting quarterly revenue and operational goals.
    • Sales & Marketing for Wellness Entrepreneurs:
      The hosts explore effective lead generation, the importance of community events and networking, and the value of both local and online marketing.

    Actionable Takeaways

    • Prioritize Connection: Healing and transformative work thrive in safe, private, and deeply connected environments.
    • Quarterly Goal Setting is Key: Especially for small business owners, focus on realistic, 12-week goals rather than year-long projections.
    • Focus on Sales & Marketing: For new businesses, spend 80% of your energy on finding, serving, and keeping clients.
    • Event Marketing Works: Regular attendance at networking and community events is crucial for growth, especially at a local level.
    • Know Your Ideal Client: Spend time building customer avatars to target your offerings and marketing more effectively.

    Let's Connect:

    • Vella Catania: Love Vella Ayurveda Healing with Heart
    • Jarvis T. Gray: Excellence In Healthcare Podcas

    Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations.

    • Start now: Healthcare Excellence Readiness Assessment

    Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

    New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

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    46 mins
  • 038_Who Benefits When Healthcare Leaders Level Up: Impact Across Patients, Teams, and Communities
    May 27 2025

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    Episode Overview

    In this special live edition of the Excellence in Healthcare podcast, host Jarvis T. Gray brings together healthcare leaders, including private practice owner Tracy (Shades of Resilience Counseling) and nurse/leader Soulara, for an engaging discussion on who truly benefits when healthcare leaders “level up” in mindset, behavior, and presence. The conversation highlights the ripple effects of leadership growth—from the patient experience to team dynamics and broader community impact.

    Key Discussion Points

    • Starting with the Patient Experience
      • Jarvis sets the stage by asking how advanced leadership tangibly improves the experience for patients and their families. Discussion centers on how better leadership leads to improved quality, safety, communication, and trust.
      • Tracy emphasizes that clients “show up different” when they trust the quality and safety of their care.
    • Trickle-Down Leadership Impact
      • Leadership growth impacts the entire care team. Improved processes and environments stem from leaders who set clear expectations and foster psychological safety.
    • Building Team Culture
      • Jarvis underscores that growth in leadership is more than managing tasks—it’s about creating an environment of psychological safety and resilience.
      • Guests discuss the importance of accountability and emotional intelligence, sharing personal experiences from the front lines.
    • Community Engagement & Advocacy
      • Leadership growth isn’t limited to internal operations—it extends to the community. Tracy shares her efforts in legislative advocacy to increase care access, while Solar highlights public health and wellness workshops.
    • Actionable Reflection & Call to Action
      • Throughout the episode, Jarvis poses reflection questions for listeners:
        • Where are your leadership strengths visible in patient or team outcomes?
        • How can you connect your organizational leadership growth to community-facing initiatives?
      • The episode closes with a powerful invitation for listeners to commit to a tangible leadership growth action for the coming week.

    Memorable Quotes

    • “When leaders grow, leaders also build better systems, better businesses.” — Jarvis T. Gray
    • “Staff will go over and above with quality of service. That’s the feeling we want.” — Tracy
    • “The time that we become stagnant is when we die. When things die.” — Solar
    • “Your growth is really a gift to others.” — Jarvis T. Gray

    Connect & Participate

    • Engage with Jarvis and the Excellence in Healthcare community during future live episodes.
    • Share your leadership insights or responses to reflection questions via LinkedIn or the podcast community spaces.

    Closing Thoughts

    Leadership growth in healthcare isn’t just an individual pursuit—it cultivates better outcomes for patients, improves team culture, and enhances community well-being. “Keep growing, keep giving, and keep leading with courage, clarity and purpose.”

    Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations.

    • Start now: Healthcare Excellence Readiness Assessment

    Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

    New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

    Show more Show less
    28 mins
  • 037_From Wishing to Winning: Joe D’Angelo Shares Success Insights for Healthcare Leaders
    May 20 2025

    Send us a text

    Host: Jarvis T. Gray
    Guest: Alvin (Joe) D'Angelo

    Introduction

    • Jarvis welcomes listeners and introduces Joe D’Angelo, a seasoned healthcare leader and published author.
    • Joe kicks off the episode by sharing his two guiding leadership quotes:
      • “Everything is hard, so choose your hard.”
      • John Maxwell: “Leadership is influence, nothing more, nothing less.”

    Joe D’Angelo’s Journey

    • Joe discusses his book, From Wishing to Winning: 21 Approaches for Unleashing Long-Lasting Success, sharing that it was inspired by meaningful lessons and the desire to help others, not just executives.
    • He describes his path into healthcare, initially exploring physical therapy before pivoting to administration, inspired by his experiences growing up in rural South Carolina with limited access to quality care.

    Trends and Challenges in Healthcare

    • Joe identifies artificial intelligence (AI) as a major trend and potential game-changer in the industry, especially regarding its application in diagnostics, hospital safety, and patient care.
    • The conversation highlights how AI is already being implemented at Johns Hopkins (e.g., radiology and weapons detection) and the importance of addressing bias in these technologies.

    Navigating Professional Challenges

    • Joe shares a pivotal career moment struggling for direction early on, which led him to seek out mentors and learn from diverse leaders. He emphasizes the importance of mentorship for both early and mid-career professionals.
    • Both Jarvis and Joe note the influence of Kevin Sowers, among others, on their leadership styles and career paths.

    Influential Figures and Lessons Learned

    • Joe cites his parents, local faith leaders, and iconic healthcare executives as key influences.
    • His most enduring lesson: “Nothing’s given to you. Everything is earned.”
    • Perseverance and keeping a level head during challenges are highlighted as core leadership traits.

    Leadership Advice & Inspiration

    • Joe draws inspiration from previous generations who did more with less and strives to empower his teams through autonomy and trust.
    • Top career advice: “Never put your career in someone else’s hands”—ultimately, you are responsible for your path.

    Recommended Reading

    • Joe recommends:
      • 21 Irrefutable Laws of Leadership by John Maxwell
      • How to Win Friends and Influence People by Dale Carnegie
      • Can’t Hurt Me by David Goggins

    Looking Ahead

    • Joe is excited for continued collaboration at Johns Hopkins, focusing on patient safety, employee engagement, and strategic growth.
    • Celebrating wins with his teams is a priority, giving recognition to those making tangible impacts.

    Connect with Joe D'Angelo

    • LinkedIn: Alvin (Joe) D'Angelo

    Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations.

    • Start now: Healthcare Excellence Readiness Assessment

    Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

    New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

    Show more Show less
    31 mins
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