Excellence In Healthcare Podcast

By: Jarvis T. Gray
  • Summary

  • Welcome to the "Excellence In Healthcare Podcast," your go-to resource for healthcare business executives who want to accomplish impactful results for the communities they serve. This podcast, hosted by Jarvis T. Gray, is intended to provide healthcare professionals with proven solutions for aligning people, processes, and priorities to generate business success.

    Join Jarvis and industry experts as they discuss the current trends and best practices affecting the healthcare business. This podcast covers everything from launching and developing successful healthcare enterprises to establishing effective quality management processes.

    Learn about creative techniques to navigate the intricacies of the healthcare sector, as well as how top healthcare professionals solve issues and capitalize on chances for development. Learn key ideas, real-world examples, and expert perspectives to help elevate your leadership and promote dramatic change in the healthcare business.

    The "Excellence In Healthcare Podcast" provides actionable guidance and thought-provoking topics to help you achieve excellence, innovation, and revolutionary leadership in healthcare. Tune in to discover the secrets of success and propel your organization to new heights.

    This show will provide answers to questions like:

    1. How can healthcare business executives launch and/or build profitable companies in healthcare?
    2. What are the most successful tactics used by healthcare executives to boost organizational performance and results?
    3. How do successful healthcare business executives negotiate the complexity of a constantly evolving healthcare landscape?
    4. What are the essential components of a successful quality management program, and how can they be customized to unique organizational requirements?
    5. How can healthcare executives foster a healthy work environment while effectively leading their teams to improve performance and engagement?
    6. Why is strategic planning so important in the healthcare industry, and what criteria should executives consider when creating plans?
    7. How can healthcare professionals keep current on new trends, advocate for industry standards, and drive constructive change in healthcare?

    © 2025 The Quality Coaching Company, LLC
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Episodes
  • Building Resilient Healthcare Teams: Strategies for Rural Leaders
    Apr 1 2025

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    Host: Jarvis T. Gray, The Quality Coaching Co.
    Guests: Lloyd Sirmons, Southeastern Telehealth Resource Center & Georgia Rural Health Association

    Episode Overview: Dive into this enriching episode of the Excellence in Healthcare podcast as Jarvis T. Gray collaborates with esteemed past guests Lloyd Sirmons for an enlightening discussion on advancing rural healthcare through resilient leadership and strategic innovations. This episode offers a deep dive into rural healthcare challenges, strategies for developing resilient healthcare teams, and the emphasis on strengths-based leadership models for outstanding service delivery.

    Key Topics Discussed:

    1. Introduction of Guests and Purpose
      • Lloyd Sermons' roles in the Georgia Rural Health Association and Southeastern Telehealth Resource Center.
      • The significance of educational initiatives for rural healthcare leadership.
    2. Resilience in Leadership
      • Definition and importance of resilience in maintaining high-quality care.
      • Strategies for fostering resilience through empowerment, support, and training.
    3. Current Challenges in Rural Healthcare
      • Discussions on limited resources, high turnover rates, and the necessity to balance innovation with tight budgets.
      • Insights from healthcare leaders on navigating stressors associated with policy and financial changes.
    4. Strategies for Building Resilient Teams
      • Emphasis on performance management systems, community engagement, and communication platforms.
      • The role of continuous learning and development in empowering healthcare staff.
    5. Leveraging Strengths-Based Leadership
      • Introduction to strengths-based leadership and its benefits for team synergy and innovation.
      • Steps to implementing strengths-based leadership for more effective organizational culture.
    6. Final Thoughts and Call to Action
      • Encouragement to commit to practical strategies over the next 90 days to improve resilience and performance.
      • Invitation to engage with the Georgia Rural Health Association for ongoing learning opportunities and support.

    Final Thoughts: Jarvis wraps up the episode by highlighting the urgent necessity to embrace resilient leadership practices within rural healthcare teams. The continuous pursuit of innovative strategies and strengths-based leadership are identified as pivotal for sustaining high-quality patient care and staff satisfaction.

    Contact Information:

    • Connect with Lloyd Sirmons on LinkedIn
    • Connect with Jarvis Gray on LinkedIn

    Join us for this compelling episode as we explore resilient leadership strategies, innovative tools, and strengths-based practices integral to advancing excellence in rural healthcare. Be sure not to miss it!

    Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations.

    • Start now: Healthcare Excellence Readiness Assessment

    Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

    New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

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    1 hr and 3 mins
  • A Glimpse into Leadership Excellence: Season 2 of Excellence in Healthcare
    Mar 25 2025

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    Host: Jarvis T. Gray, The Quality Coaching Co.

    Episode Overview: Join host Jarvis Gray on the latest episode of the Excellence in Healthcare podcast as he reflects on the transformative journey of season one and charts an exciting course for season two. With a new focus on leadership excellence and a fresh segment on business coaching for small healthcare entrepreneurs, this episode lays the groundwork for an inspiring new season filled with engaging conversations, strategic insights, and innovative ideas designed to elevate healthcare leadership and entrepreneurship.

    Key Topics Discussed:

    1. Reflections on Season One
      • An overview of the core topics from "Mastering Healthcare Excellence."
      • Transformative strategies for operational and patient-centered excellence.
      • Emphasis on data-driven decision-making and leadership development.
    2. Introduction to Season Two
      • A focus on achieving leadership excellence in healthcare.
      • Exploring leadership as a lifestyle centered on passion, dedication, and growth.
    3. Leadership Excellence in Healthcare
      • Traits distinguishing good leaders from great ones.
      • Topics include visionary leadership, emotional intelligence, decision-making, and crisis management.
    4. New Segment on Business Coaching
      • Focus on small healthcare business owners.
      • Providing actionable insights and advice for entrepreneurs in healthcare.
    5. Importance of Leadership Excellence
      • The role of leadership in shaping resilient and adaptive healthcare organizations.
      • Empowering teams for innovation and enhanced patient care.

    Final Thoughts: Jarvis leaves listeners with a powerful reminder of the essential nature of leadership excellence in healthcare. It's not just about operational success, but about pioneering change and fostering environments where every team member can thrive. This season promises to ignite that spark of innovation and leadership within every listener.

    Contact Information:

    • Connect with Jarvis Gray on LinkedIn

    Whether you're a healthcare leader or an aspiring entrepreneur in the healthcare field, this episode is a must-listen for insights into leading with purpose and striving for excellence. Don't miss out on the journey to transform healthcare leadership together!

    Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations.

    • Start now: Healthcare Excellence Readiness Assessment

    Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

    New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

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    19 mins
  • 028_Journey to High Reliability: Proactive Risk Management in Healthcare with FMEA
    Mar 18 2025

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    Host: Jesse Smith, VP @ Performance Health Partners

    Guest: Jarvis T. Gray, The Quality Coaching Co.

    In this episode of the Excellence in Healthcare podcast, Jarvis shares a recently recorded webinar that he conducted in partnership with Performance Health Partners, and Jesse Smith. Together, they delve into the transformative topic of shifting from reactive to proactive risk management in healthcare using the powerful tool of Failure Modes and Effects Analysis (FMEA). This conversation is rich with practical advice, innovative strategies, and leadership insights critical for healthcare organizations aiming to achieve exceptional safety and quality performance.

    Key Topics Discussed:

    1. Understanding Risk Management Paths
      • The distinction between reactive and proactive risk management strategies.
      • The role of Root Cause Analysis (RCA) in reactive management and its limitations.
      • Emphasizing proactive strategies to anticipate and mitigate potential risks.
    2. The Power of FMEA in Healthcare
      • Introduction to FMEA as a tool for high reliability organizations.
      • Steps for conducting an FMEA and integrating it with organizational processes.
    3. Benefits of a Proactive Approach
      • How early risk identification can result in significant cost savings.
      • The enhancement of decision-making and organizational reputation.
    4. Engaging the Healthcare Team
      • The importance of cross-disciplinary teams in the FMEA process.
      • Tips for fostering team collaboration and leveraging diverse perspectives.
    5. Action-Oriented Risk Mitigation
      • Developing and implementing targeted actions to tackle prioritized risks.
      • Sustaining improvements through ongoing monitoring and engagement.
    6. Practical Application and Extended Use
      • Examples of FMEA application in medication safety, patient fall reduction, and more.
      • Extendable use of FMEA across non-clinical areas for overall organizational reliability.

    Final Thoughts: Jarvis underscores the crucial shift from problem-reaction to problem-prevention, advocating for a proactive risk management mindset as a core component of healthcare excellence. This episode is a clarion call for healthcare leaders to harness the full potential of FMEA to create safer and more efficient healthcare delivery systems.

    Contact Information:

    • Connect with Jarvis T. Gray on LinkedIn
    • Connect with Jesse Smith on LinkedIn

    Be sure to tune into this episode for a comprehensive guide on leveraging FMEA for proactive risk management, and to gain insights into achieving high reliability and excellence in healthcare organizations. Don't miss it!

    Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations.

    • Start now: Healthcare Excellence Readiness Assessment

    Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence.

    New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.

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    46 mins

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