• Exploring the Future of Digital Payments for your Ecommerce Business

  • Jul 8 2024
  • Length: 26 mins
  • Podcast

Exploring the Future of Digital Payments for your Ecommerce Business

  • Summary

  • **The Global Journey of Digital Payments and Beyond with Lisa Nestor**
    - Lisa Nestor's journey from rural financial systems in West Africa to Chief of Strategy at Airtm
    - The mission-driven ethos of Airtm in providing digital dollar access
    - Cultural brand development and exceptional customer support as differentiators

    **Competing in a Crowded Market**
    - Airtm's strategy to stand out in competitive digital payments space
    - Not just competing on price: prioritizing mission and user-centric value proposition
    - Building a community among digital entrepreneurs to expand earning opportunities

    **User-Centric Business Approach**
    - Conducting user interviews and supporting user-generated content for insights
    - Encouraging customer voice and descriptors for product improvement
    - Relationship building with a user base beyond transactional interactions

    **Tapping into New Markets**
    - Airtm's considerations for expanding into new countries
    - Analyzing both growth opportunities and operational costs
    - Importance of regulatory compliance and competitive cost structures

    **Future Shifts in E-Commerce and Online Transactions**
    - Anticipation of global adoption of digital asset payments, especially stablecoins like USDC
    - The potential impact on international market expansions for e-commerce platforms
    - Encouraging curiosity and openness to innovative technological trends in finance like AI

    **Valuable Career and Life Lessons**
    - Importance of documenting thoughts and strategies
    - Maintaining resilience and not taking things personally in business interactions
    - Leveraging personal networks and perspectives in problem-solving

    Tweetable Quotes:

    "Think of your customers' voice as your treasure map to success." - Salim Omar
    "Stable coins might just be the anchor your e-commerce ship has been searching for." - Lisa Nestor

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