• Fix Problems, Not Just Symptoms with RCA

  • Feb 18 2025
  • Length: 21 mins
  • Podcast

Fix Problems, Not Just Symptoms with RCA

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  • Summary

  • Effective Root Cause Analysis (RCA) goes beyond surface-level fixes to drive lasting improvements. In this episode, Helen Swanson, VP of Quality & Engineering at Sportech Inc., shares insights on defining problems, eliminating bias, and using RCA tools like the three-legged 5 Why to prevent recurring issues. Learn how to collect reliable data, engage cross-functional teams, and implement mistake-proofing strategies that create real change in manufacturing.

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    Podcast Resources:

    • Professional Yellow Belt Certification
    • 6 Sigma Problem-Solving Bundle - Free Download
    • Root Cause Analysis Workshop
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