Episodes

  • Stephen Preuss: PayMore, Revolutionizing the Secondhand Electronics Marketplace!

    Stephen Preuss: PayMore, Revolutionizing the Secondhand Electronics Marketplace!
    Nov 20 2024
    This week Stan sits down with Stephen Preuss, co-founder and CEO of Paymore Electronics, to explore the journey of transforming a humble secondhand store into a thriving franchise concept. Discover how Stephen and his partner Eric Helgesen redefined the secondhand electronics market by blending brick-and-mortar with e-commerce, harnessing the power of proprietary technology, and the need to overcome challenging industry stigmas. In this episode, Stephen shares insights into the meticulous process of franchising, the strategic decisions that led to their rapid expansion, and the unique value proposition of Paymore stores. Learn about their innovative approach to customer experience, which boasts a repeat customer rate nearly 10X StephenR.Preussthe industry standard, and their commitment to eco-friendly practices through free electronics recycling. Tune in to understand the challenges and triumphs faced by Paymore as they scale nationwide and internationally, and get a glimpse into their vision for the future of the secondhand electronics industry.
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    33 mins
  • ProfitKeeper's Kyle McEuen: Navigating the Road to Franchise Profitability!

    ProfitKeeper's Kyle McEuen: Navigating the Road to Franchise Profitability!
    Nov 13 2024
    This week I welcome Kyle McKeown, Senior Vice President of ProfitKeeper by PrimePay, as both a guest and a new sponsor. Kyle shares his journey into franchising, highlighting his 18-year experience in the industry and how ProfitKeeper has evolved over the years to support franchisees and franchisors alike. Kyle discusses the inception of ProfitKeeper, initially designed to assist franchisees with accounting, and how it pivoted to become a comprehensive financial visibility tool for franchisors. He explains how ProfitKeeper empowers franchisees by providing insightful data that enables them to benchmark their performance and make informed decisions to enhance their business profitability. The conversation also delves into the competitive nature of franchisees and the role of collaboration tools in fostering community and improving performance. Kyle emphasizes the importance of leadership in franchising and shares his personal experience as a Primrose franchisee, underscoring the value of aligning with a brand with strong leadership. Tune in to learn more about how ProfitKeeper is shaping the franchise landscape and discover insights into the dynamics of franchising from an industry veteran.
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    28 mins
  • From Gutters to Growth: Ryan Parsons on Building a Portfolio of Franchise Brands

    From Gutters to Growth: Ryan Parsons on Building a Portfolio of Franchise Brands
    Nov 6 2024
    This week I am joined by Ryan Parsons, co-founder of The Brothers That Just Do Gutters and CEO of The Riverside Company's, Evive Brands. Dive into the journey of how "The Brothers That Just Do Gutters" transformed from being just a small business into a thriving franchise with 100 plus franchisees with hundreds of locations. . Ryan shares insights on the unexpected path to franchising, the challenges faced during the recession, and the pivotal moments that led to their success. Discover how client feedback sparked the idea of franchising and how a focus on systems and branding played a crucial role in their growth. Explore the evolution of Evive Brands, a portfolio under The Riverside Company, which includes Assisted Living Locators, Grayson's Estate Sales, and Executive Home Care. Ryan discusses his transition to CEO of Evive Brands, the impact of COVID on franchising, and the importance of embracing technology and innovation in today's business landscape. Gain valuable nuggets of wisdom from Ryan's experiences and learn about the future of franchising as he shares his outlook on the industry. Whatever your role in franchising, his episode offers valuable insights into sustainable growth and the power of reinvention.
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    30 mins
  • Full Circle: Kevin King's Journey from Pizza Novice to Donatos CEO.

    Full Circle: Kevin King's Journey from Pizza Novice to Donatos CEO.
    Oct 30 2024
    This week I welcome Kevin King, the newly appointed CEO of Donatos Pizza. In this engaging episode, Kevin shares his incredible journey from a 14-year-old dishwasher at a local pizza joint to leading one of the most respected brands in the industry. Kevin reflects on his early career choices, including turning down a job at Procter & Gamble to join Dominos Pizza, where he discovered his passion for franchising. He discusses his experiences working in various countries, managing and turning around struggling stores, and the valuable lessons he learned along the way. Returning to Donatos after nearly two decades, Kevin talks about the brand's unwavering commitment to its mission and values, and how these principles have guided him throughout his career. He also explores the impact of the COVID-19 pandemic on the restaurant industry, the rise of third-party delivery services, and the importance of being agile in a rapidly changing business environment. Tune in to hear Kevin's insights on the future of franchising, the role of private equity, and his vision for Donatos as the company continues to grow and innovate. This episode is a must-listen for anyone interested in the dynamic world of franchising and restaurant leadership.
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    32 mins
  • From Lab Coats to Moving Trucks: Ron Holt's Journey to 2X Franchisor Success!

    From Lab Coats to Moving Trucks: Ron Holt's Journey to 2X Franchisor Success!
    Oct 23 2024
    This week I am joined by Serial Entrepreneur Ron Holt, the founder of Two Maids and a Mop and Pink Zebra Moving. Ron shares his inspiring journey from lab work, following graduating UGA with a degree in Biology, to a more inspiring, and exciting career, as a successful franchise entrepreneur. Discover how a traffic jam and a pivotal book, (The E-Myth) led Ron to rethink his career path and venture into the world of entrepreneurship and franchising. In this episode, Ron reveals the story behind the creation of Two Maids and a Mop, the challenges he faced, and how he transformed a single cleaning business into a thriving franchise, and a successful private equity exit. Ron also discusses his latest venture, Pink Zebra Moving, a unique moving company franchise, that promises to make moving a fun and happy experience. Learn about the innovative practices that set Pink Zebra apart in the moving industry, and how Ron plans to disrupt the market once again. Whether you're a franchise enthusiast or an aspiring entrepreneur, this episode is packed with insights and inspiration from a true industry disruptor. Ron Holt, this week, on Franchise Today!
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    42 mins
  • In Memoriam: Ron Bender, Taken From Us, Entirely Too Soon!

    In Memoriam: Ron Bender, Taken From Us, Entirely Too Soon!
    Oct 15 2024
    Ron Bender was one of the most affable, caring, sharing professionals in all of franchising. We lost him this weekend and he will be sorely missed. I interviewed Ron on Dec. 6, 2023, while he was still at Threshold Brands I re-listened to that episode yesterday, after learning of his death. While most of the conversation was centered around Threshold, all I could really hear was the warm, affable voice of my friend Ron. In his memory, I share that interview again today. This time, minus the usual Franchise Today Intro, Outro and commercials. The franchise world wil forever miss you Ron. Rest in Peace my friend.
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    26 mins
  • Tropical Smoothie CEO Charles Watson: Where We're At and Where We're Heading!

    Tropical Smoothie CEO Charles Watson: Where We're At and Where We're Heading!
    Oct 9 2024
    Tropical Smoothie Cafe is a leading franchise in the health-focused fast-casual market. With nearly 1,500 locations nationwide, they offer an extensive menu of real-fruit smoothies, wraps, salads, sandwiches and flatbreads. Charles Watson joined Tropical Smoothie Cafes in 2010 as VP of Franchise Development and was elevated to Chief Development Officer in 2015, following his personal responsibility for awarding more than 800 franchises, during his tenure. In 2018 Charles went on to become CEO. A veteran hospitality pro, Charles has worked for several hospitality-related companies, including Wyndham Hotels & Resorts, Intercontinental Hotels Group, US Franchise Systems, Inc. and Hospitality Real Estate Counselors. He is a graduate of The Hotel School at Cornell University and also holds a Masters in Business from The Terry School of Business, at The University of Georgia.
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    35 mins
  • Stephanie Johnson: Marketing Leader at AlphaGraphics, PostNet & World Options

    Stephanie Johnson: Marketing Leader at AlphaGraphics, PostNet & World Options
    Oct 2 2024
    Stephanie Johnson’s journey began with earning her Master of Science in Integrated Marketing Communications and gaining experience at a safety association. That path led her relocate to Denver and join AlphaGraphics, where she rapidly ascended from her initial role as Marketing Campaign Manager in 2019, to her present position, VP of Marketing for AlphaGraphics, POSTNET and World Options, All three of these brand flags flying under the umbrella of MBE Global. AlphaGraphics operates approximately 230 franchises across the U.S. focusing on providing printing and marketing solutions for businesses, small and large. Her Marketing team is charged with increasing brand awareness and lead generation through national campaigns while improving internal communications with franchise owners. In response to COVID-19, AlphaGraphics boosted their marketing efforts with a campaign that offered $25,000 brand makeovers to small businesses, served by their franchisees. This was followed by their wildly successful “Bring Your Brand to Life” initiative, emphasizing storytelling via high-quality videos. At PostNet, the emphasis is on micro businesses and smaller print jobs, prioritizing customer relationships through campaigns like “We Love Our Customers” and “First Name Basis.” World Options the third leg of the stool, supports the logistical needs of small and medium-sized businesses with personalized shipping solutions, emphasizing exceptional customer service and flexible carrier options. Stephanie Johnson, VP of Marketing for all three brands, joins us this week to share more about it all, right here on Franchise Today.
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    34 mins