• Frank Spillers at Experience Dynamics on Customer Experience Design Part 2

  • Sep 30 2021
  • Length: 20 mins
  • Podcast

Frank Spillers at Experience Dynamics on Customer Experience Design Part 2

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  • Summary

  • In this episode, we continue our conversation with Frank Spillers, the founder and CEO at Experienced Dynamics, delving deeper into how to identify experience gaps, learn from usability research, and apply service design thinking for better customer experience.

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