
From Reviews to Riches: Building Trust in Business
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About this listen
In this episode of Freedom to Exit, Lani Dickinson dives into one of the most underestimated assets in your business: your online reviews.
Reviews don’t just build trust—they build revenue, repeat business, and serious exit value. Lani explains why buyers are scrutinizing your Google reviews during due diligence, and how your team’s attitude, not just their performance, might be costing you millions. You’ll learn why reviews are more about experience than execution—and how AI can automate the entire process to help you protect your brand, increase conversions, and grow your company’s value.
What You’ll Learn:
- Why 88% of buyers say reviews influence their purchasing decisions
- How AI can filter, manage, and respond to reviews in your brand voice
- The hidden customer experience issues reviews help you uncover
- Why buyers are reviewing your reviews during exit negotiations
- How to use a review strategy as “exit insurance” for team retention
This episode shows you how to turn reviews into recurring revenue—and why the businesses with glowing reputations walk away with better deals.
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Connect with Lani Dickinson:
📌 Instagram: @stealthfreedomtoexit
📌 Facebook: Lani Dickinson
Need expert guidance on your exit?
Visit stealthfreedomtoexit.com or email info@stealthfreedomtoexit.com
Free Resources Mentioned:
📄 7 Ways AI Can Boost Your Sales and Save You Time
🧠 Changes Assessment
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