Episodes

  • GA 555 | The Key to Successful Daily Management with José Ferro

    GA 555 | The Key to Successful Daily Management with José Ferro
    Nov 21 2024
    This week's guest is José Ferro. Ron and José discussed daily management, what it is, what the main obstacles involved are, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote José likes (3:39) His background (5:28) About his book Daily Management to Execute Strategy (9:45) What Daily Management is (11:39) Deciding if you're "winning" or "losing" (19:03) The main obstacles to daily management (23:49) Podcast Resources Right Click to Download this Podcast as an MP3 Interview with José Ferro and Robson Gouveia How to Create an Effective Daily Management System José on the Lean Enterprise Institute Site "Daily Management to Execute Strategy" Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What does successful daily management look like to you?
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    33 mins
  • GA 554 | Leveraging Emotional Intelligence with Robin Hills

    GA 554 | Leveraging Emotional Intelligence with Robin Hills
    Nov 14 2024
    This week's guest is Robin Hills. Ron and Robin discussed the importance of Emotional Intelligence, how it involves more than just our brains, assessing our own Emotional Intelligence, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: A quote Robin likes (4:38) About Robin (6:34) Defining emotional intelligence (9:03) The importance of humility (16:28) Making choices around emotions (19:37) Assessing emotional intelligence (22:39) Advice on using emotional intelligence at work (25:10) Seeking more positive emotions (27:40) How emotional intelligence will or will not evolve (29:08) Podcast Resources Right Click to Download this Podcast as an MP3 Robin on LinkedIn Our Emotional Intelligence Course Ei4Change Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What does being emotionally intelligent mean to you?
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    33 mins
  • GA 553 | The Art of Project Management with Annette Johnston

    GA 553 | The Art of Project Management with Annette Johnston
    Nov 7 2024
    This week's guest is Annette Johnston. Ron and Annette discussed project management, the role project managers play in decision making, what habits a good project manager should have, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote Annette likes (3:02) Her background (4:47) What a technical project plan is (7:45) What we can do to keep a project on track (10:23) The role project managers play in go or no-go decision making (14:40) What makes a project with compliance different (17:41) Habits and behaviors a project manager should have (22:47) Podcast Resources Right Click to Download this Podcast as an MP3 Annette on LinkedIn Annette's Website Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What makes a project manager a good project manager?
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    31 mins
  • GA 552 | Identifying the Real Problems with Bill Krolicki

    GA 552 | Identifying the Real Problems with Bill Krolicki
    Oct 31 2024
    This week's guest is Bill Krolicki. Ron and Bill discussed data analytics, automation, the PDCA cycle, knowing if you're winning or losing, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote Bill likes (3:25) His background (3:44) What data analytics means (4:55) A Pareto example (7:20) Working with machines and automation (10:36) Making issues visible (14:01) Measuring input well (18:44) Reducing administrative burden (20:27) Removing obstacles (22:03) Practical tips for managers (24:13) Podcast Resources Right Click to Download this Podcast as an MP3 Bill on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What data analytics tools do you use? Why those ones?
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    29 mins
  • GA 551 | Knowing Honesty and Listening to Understand with Grace Gavin

    GA 551 | Knowing Honesty and Listening to Understand with Grace Gavin
    Oct 24 2024
    This week's guest is Grace Gavin. Ron and Grace discussed the importance of open and honest communication, what it means to truly listen, the obstacles that get in our way, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote Grace likes (3:36) Her background (4:22) Accountability versus open and honest communication (7:10) What else Grace has observed (14:46) Fake You versus The Wall (17:33) The obstacles that get in our way (23:35) Communicating on social media and "keyboard warriors" (29:52) Knowing where you are and are not open and honest (33:58) Podcast Resources Right Click to Download this Podcast as an MP3 Know Honesty Know Honesty Assessment Know Honesty Book Grace on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What does "knowing honesty" mean to you?
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    38 mins
  • GA 550 | Assessing and Improving an Organization’s Culture with Garrett Delph

    GA 550 | Assessing and Improving an Organization’s Culture with Garrett Delph
    Oct 17 2024
    This week's guest is Garrett Delph. Ron and Garrett discussed Garrett's company Clarity Ops, his take on continuous improvement, what it means to be emotionally neutral, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: Garrett's favorite quote (3:53) His background (4:23) How he uses continuous improvement (7:40) What Garrett looks at when he is assessing a client (8:50) How Garrett approaches the "people" side (12:53) Other indicators of areas that need improvement (18:03) What Garrett does when the market is the issue (19:50) Practical tips for becoming more efficient (22:20) What "emotionally neutral" means (27:18) Podcast Resources Right Click to Download this Podcast as an MP3 Clarity Ops Clarity Ops Blog Garrett on LinkedIn Garrett on Medium Nexa 360 Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Do you use a slightly less traditional version of continuous improvement that isn't lean or Six Sigma?
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    34 mins
  • GA 549 | Toyota Kata at Jack Henry with April Bell

    GA 549 | Toyota Kata at Jack Henry with April Bell
    Oct 10 2024
    This week's guest is April Bell. Ron and April discussed how Jack Henry uses Toyota Kata, the power of making predictions, managing remote teams, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote April likes (3:17) Her background (4:45) About Jack Henry (6:46) Their continuous improvement journey (7:31) The concept of "first coach second coach" (11:29) What a learner is working on (14:30) Managing coaching sessions for a remote team (18:52) The change management side (20:12) Practical tips for getting started with scientific thinking/Toyota Kata (22:51) April's parting advice (31:26) Podcast Resources Right Click to Download this Podcast as an MP3 April on LinkedIn GA 522 | Continuous Improvement at Jack Henry with April Bell Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Do you use Toyota Kata and/or scientific thinking? If you work remotely, what does that look like for you?
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    34 mins
  • GA 548 | Using Continuous Improvement in Your Daily Life with Dhana Hanumayya

    GA 548 | Using Continuous Improvement in Your Daily Life with Dhana Hanumayya
    Oct 3 2024
    This week's guest is Dhana Hanumayya. Ron and Dhana discussed how Dhana uses continuous improvement and quality controls at home, the cause and effect matrix, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote Dhana likes (2:43) What Dhana is up to (4:54) What it's like having John Knotts as a coach (7:29) Using quality tools in her daily life (8:09) About the cause and effect matrix (18:08) The first thing Dhana tried (20:05) Advice for being successful using these tools (23:20) Podcast Resources Right Click to Download this Podcast as an MP3 Dhana on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Do you use continuous improvement or quality controls at home?
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    27 mins