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Ever wondered how a global retail strategist balances the fine line between human touch and cutting-edge technology? Join us as we sit down with Liza, the dynamic co-founder of Retail Strategy Group, to uncover secrets from her illustrious career spanning iconic brands like Harrods, Ralph Lauren, and Nike. From her early dreams in fashion design to her pivotal roles in buying and marketing, Liza's journey is a masterclass in perseverance and adaptability. Discover her unique approach to retail that prioritizes meaningful change over mere noise, and learn how her extensive travels and global experiences have shaped her visionary outlook.

In this episode, we dive into the nitty-gritty of Liza's career milestones, from navigating failures like a sleepwear line at Club Monaco to mastering the art of customer service and brand localization. Gain valuable insights into building and testing retail trends, and understand the crucial balance between listening to customer feedback and maintaining fundamental business practices. Whether you're a seasoned professional or an aspiring entrepreneur, Liza's candid reflections offer a treasure trove of lessons and strategies for success in the ever-evolving retail landscape.

But there's more—Liza opens up about the unique challenges faced by women of color in the retail industry and the importance of diversity and inclusion. Hear her inspiring stories of overcoming discouraging advice and transforming negative feedback into powerful motivation. With organizations like the Women of Color Retail Alliance playing a pivotal role, Liza emphasizes how diverse recruitment practices can drive business performance and innovation. Don't miss this empowering conversation that not only highlights Liza's professional achievements but also her passion for promoting a more inclusive and dynamic retail industry.

Liza's Bio:

Liza Amlani is the Principal and Co-Founder of Retail Strategy Group. The firm works with retailers and brands, helping them improve profitability and organizational effectiveness.

Clients span apparel, footwear, luxury, retail tech, and more. Liza is a respected voice and is cited in Forbes, Bloomberg, Chain Store Age, The Wall Street Journal, The New York Times, Sourcing Journal, and Footwear News.

Liza has been recognized by Rethink Retail as a “Top Retail Expert of 2024.” This honor is given to a select group of experts chosen from a group of 400 nominees.

Before founding Retail Strategy Group, Liza was the merchandising expert in Accenture’s retail strategy practice. Before that, she spent 20+ in retail with companies including Ralph Lauren, Club Monaco, Sporting Life and more.

She brings a wealth of global insight to her clients given the number of countries in which she has resided – Liza has moved 29 times in her life from Canada to the UK to Africa. Today, New York City is home as she teaches at the renowned Fashion Institute of Technology.

https://www.linkedin.com/in/lizaamlani/