• Harnessing the Power of Differentiated Value: How To Win Over Customers and Outperform Competitors

  • Aug 1 2024
  • Length: 32 mins
  • Podcast

Harnessing the Power of Differentiated Value: How To Win Over Customers and Outperform Competitors

  • Summary

  • Today’s episode is a repost of one of my favorite topics: why value is important for positioning for B2B technology companies.

    In this episode, first I define value vs. differentiated value, and explain why the latter is key to everything. Next I explore how to find the right balance between features and value, and I share tips on mastering your product walkthrough and proving your claims to customers. I also cover common mistakes to avoid when segmenting your audience, the job of a market category, and how a strong understanding of your differentiated value will inform successful messaging that resonates with your customers.

    Lastly, near the end of the episode, I discuss my book, “Sales Pitch: How to Craft a Story to Stand Out and Win,” which you can get from Amazon https://amzn.to/49l0ZRY and wherever good books are sold—see more links below. (When I originally published this episode, my book wasn’t out yet. But it’s been out for 10 months now and has received hundreds of 5-star reviews.)

    If you want to skip ahead:

    (00:15) Defining value.

    (01:14) A story about Janna Systems and their biggest competitor, Siebel Systems.

    (04:19) How one sales rep changes everything.

    (07:35) How Janna Systems shifted their positioning and won over Siebel Systems.

    (08:34) Customers don’t care about your features.

    (10:28) Value vs. differentiated value and what really matters.

    (13:15) Value buckets.

    (14:06) Why value is difficult to understand.

    (16:06) Helping customers translate value on their own.

    (18:21) Mastering your product walkthrough.

    (20:00) The importance of proving your value to customers.

    (21:47) Finding your best-fit customer.

    (23:50) Common mistakes to avoid.

    (25:11) Differentiated value and the job of a market category.

    (27:43) How differentiated value informs messaging.

    (29:30) My book about sales pitches.

    Connect with April Dunford and learn about practical positioning that accelerates marketing and sales:

    Work with April: https://www.aprildunford.com/contact

    April’s newsletter: https://aprildunford.substack.com/

    April’s LinkedIn: https://www.linkedin.com/in/aprildunford/

    April’s Twitter/X: https://twitter.com/aprildunford

    Get April Dunford’s books and audiobooks:

    “Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It.”

    “Sales Pitch: How to Craft a Story to Stand Out and Win.”

    Amazon US: https://amzn.to/49l0ZRY

    Amazon Canada: https://amzn.to/4ac9hgt

    Amazon UK: https://amzn.to/3vosDzQ

    Apple Books: https://apple.co/3xihSzC



    The Positioning with April Dunford podcast: Want to make your product stand out in a crowded market? It all starts with great positioning. Using April’s battle-tested methodology, she'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance.

    Podcast website: https://www.positioning.show/

    Subscribe on Apple...

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