In episode 77 of The Subcontractors Blueprint podcast, host Jacob Austin is talking about the pivotal role of effective communication in the construction industry. Clear communication is essential for subcontractors, impacting relationships, project success, and the ability to secure repeat work. He discusses key communication tools such as RFIs, site instructions, and daily diaries, highlighting their importance in managing risks and ensuring clarity. Jacob also offers practical advice on maintaining professionalism, fostering a collaborative environment, and addressing issues proactively. This episode aims to equip subcontractors with strategies to enhance their communication skills, ultimately leading to better project outcomes and stronger contractor relationships.

KEY TAKEAWAYS:

• Importance of effective communication in the construction industry.
• Tools and practices for effective communication.
• Strategies for maintaining professionalism in communication.
• Fostering a culture of openness and respect within project teams.
• Proactive communication and planning to anticipate project needs.

BEST MOMENTS:

"Communicating effectively can save you more time, money, and stress than most pieces of plant and equipment on site."

"Being the organised subcontractor who always communicates clearly goes a long way to help you secure repeat work."

"A well-structured communication system will reduce confusion and potentially friction between you and other trades or the main contractor."

"Nothing can kill your time and morale on a project like a well-toned paper war or chain of email tennis."

"The defects liability or the rectification period can be the point that makes or breaks the client's perception of a contractor."

Jacob is on a mission to help the 1 million SME contractors working within the construction industry. If you've taken something of value from this episode, please share the podcast with someone you know, and pass the value on.

HOST BIO: Meet Jacob Austin, a Chartered Quantity Surveyor with a rich background at construction industry giants Balfour Beatty, Kier, and Vistry Group. With extensive involvement in education, health, and residential projects spanning various scales, from £1000s to £100M in concurrent developments, Jacob brings a unique perspective. Having collaborated with numerous small businesses, he's now committed to sharing his expertise to drive their success. Join Jacob on his podcast, where he blends his profound insights and personable approach to offer guidance, industry secrets, and inspirational stories.

LinkedIn - www.linkedin.com/in/jacob-austin/

Instagram - www.instagram.com/qs.zone/

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