Rob Volpe, empathy activist, talks to Heatherly about cognitive empathy, lessons learnt from the world of market research, and why learning to love vanilla ice cream is the key to better working relationships.

Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world’s leading brands across a range of industries. He is the author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur’s Leadership Network and frequently speaks on the topic at conferences, corporations, colleges, podcasts and with the media.  He is a graduate of Syracuse University’s S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats.

Find out more about Rob's book, Tell Me More About That at his website: 5stepstoempathy.com 

Read the podcast transcript

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• LinkedIN:  https://www.linkedin.com/in/rmvolpe/
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