Larry Senn, a pioneer in the field of corporate culture, said “Culture is not an initiative. Culture is the enabler of all initiatives.” That includes quality improvement according to Jessica Stellmaker, supervisor, Specimen Operations, Department of Laboratory Medicine, Mayo Clinic.

On the latest Key In To Quality podcast, Jessica shares a host of leadership best practices when it comes to creating an organizational culture that delivers the best quality outcomes. Chief among her thoughts: empower people to continuously improve and recognize improvement efforts quickly and consistently. Her recognition tactic is creative and motivating!

The session is ideal for quality improvement, medical, and administrative leaders, laboratory leaders, and anyone interested in building a culture of quality improvement.

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

Guest: Jessica Stellmaker | https://www.linkedin.com/in/jessica-stellmaker-6aa822110/

#mayokeyintoquality

Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/

Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/

#mayokeyintoquality