Episodes

  • Charting the Roadmap to Digital Transformation Success for Retail Businesses
    Sep 23 2024

    #LyveTalks Episode 21 is out!🎙️

    In our latest episode, Karim Bakhache evaluates digital advancements from a retail perspective with Dharmendra Mehta, a visionary leader in digital transformation. As a trailblazer in digital transformation, Dharmendra’s digital prowess has overhauled the retail and e-commerce space across the GCC and India. He has been at the helm of supporting some of the largest retail brands globally, helping them transition from traditional to unified commerce.The dialogue dives into the crucial steps involved in launching sustainable digital strategies, pinpointing key challenges, and essential technologies powering order and delivery management for retail businesses.

    #digitaltransformation #ecommerce #retail #digitalstrategies #deliverymanagement #ordermanagement

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    30 mins
  • Insights for On-Demand Businesses: Transcending Customer Expectations
    Jul 22 2024

    Episode #20 of #LyveTalks is out!🎙️In episode #20 of #LyveTalks, Karim Bakhache and Agam Garg discuss the on-demand industry's journey amid market shifts and morphing customer expectations. Agam excels in launching new markets and products with 12+ years of global experience. With a proven track record for leading strategic expansions and scaling operations, Agam notably propelled several brands in the logistics space, vastly improving operational efficiency and market reach.

    The conversation outlines strategies and innovations pivotal to succeeding in the on-demand industry, pinpointing potential obstacles and takeaways from past instances to guide new entrants through this transformation.

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    39 mins
  • SaaS Innovation: Navigating the New Age of Technology
    Jun 26 2024

    #LyveTalks episode 19 is out!In our 2nd anniversary special, Karim Bakhache has a special guest - our in-house tech expert, GregoryHucker, Chief Technology Officer at Lyve Global. Greg is a technology entrepreneur and digital e-commerce leader with over 22 years of global IT, operations, and deep technology acumen across various industries including logistics, travel, telecommunications, healthcare, and more.

    In this exclusive episode, Karim and Greg break down the adoption of new-age technology on a granular level, tracing its evolution from on-premise solutions to the ubiquitous cloud. They zoom in on the transformative impact of SaaS tech, emphasizing the criticality of innovation, ML and AI in a tech-driven world.

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    33 mins
  • Harnessing Content & Communication in an Evolving Retail Environment
    May 22 2024

    On the latest edition of #LyveTalks Karim sits down with Natasha Hatherall, the founder and CEO of TishTash Communications. A passionate advocate for women in business and women's health, Natasha has over two decades of experience in marketing, media, and PR, with a PhD in psychology and marketing. She founded TishTash Communications in 2012, a leading independent communication and PR agency with notable retail clients like ASICS, The Body Shop, and Lego.

    In this episode, Natasha and Karim explore the challenges and opportunities associated with content marketing today. They examine how brands can use content in a dynamic marketspace by harnessing digital platforms and being responsive to consumer needs; touching upon real-world examples for retail brands to build compelling narratives that resonate with their audience.

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    36 mins
  • Decoding Retail Success: Customer Behaviour, Experience, and Innovation
    Apr 29 2024

    In an all-new episode of #LyveTalks, our guest Ayman Beydoun and Karim dissect the various components that amount to retail success. As BFL Group’s Deputy CEO and COO, Ayman has 12+ years of acumen in revenue optimization across GCC and Europe, specializing in startup infrastructures, turnarounds, and expansion strategies.

    This episode delves into fundamental strategies for enhancing customer experience, understanding consumer behavior, hyper personalization, AI and technological innovations that have disrupted the retail industry.

    Visit: https://bit.ly/3TmgMKj

    Subscribe to Lyve Talks: https://bit.ly/3TrOVID

    #podcast #retail #retailers #ai #technology #customerexperience #customerbehaviour #success #business

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    32 mins
  • Starting a Business in the Digital Age
    Mar 21 2024

    Join our host, Karim Bakhache, as he chats with Lorenzo Jooris, CEO of Creative Zone - a forerunner in Dubai's business advisory ecosystem. The discussion throws light on the intricacies of launching a business in the digital era, leveraging Lorenzo's wealth of experience in the Middle Eastern and South Asian markets. Known for his commitment to community empowerment, Lorenzo has led impactful initiatives supporting aspiring entrepreneurs.

    This episode explores invaluable perspectives for scaling up in the current digital landscape. From seasoned entrepreneurs looking to adapt to the digital age or startup founders seeking guidance on launching their venture, this dialogue provides actionable advice, throwing light on today's rapidly evolving business environment.

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    36 mins
  • The Future of Smart Vending: Opportunities & Challenges
    Feb 15 2024

    This episode explores a profound conversation between Zubair Abdul Rahman, founder and CEO of FreshNow and our host, Karim Bakhache. Zubair initiated FreshNow in 2016 alongside his brothers, displaying entrepreneurial prowess rooted in his upbringing within a business-oriented family. Having a keen eye for opportunities that enhance convenience for people, he is at the helm of FreshNow, working towards establishing a unique space for the brand, catering to over 1500 customers daily across 69 locations.

    From the integration of cutting-edge technologies such as AI and IoT to the scope presented amidst the latest technology trends, Karim and Zubair engage in an interesting dialogue on the evolution of vending machines. A deeper look at the advancement of smart machines paints a clear picture on how various industries have adapted to the customer demand. They go over the challenges that smart vending machines present, concluding the discussion with what the future holds across different parts of the world.

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    32 mins
  • Rise of MarTech: Refining Customer Journeys With Data
    Jan 15 2024

    Tune in to our host, Karim, and the ingenious Salam Saadeh, founder and CEO of Datanuum, dive into a captivating discussion. Salam is a computer scientist turned entrepreneur with over 25 years of executive experience. As the CEO Founder of DATANUUM, she leads a seasoned team in revolutionizing first-party Customer Data, Marketing Loyalty.Her career spans successful stints in capital markets and investment banking, notably as the first UAE female Managing Director at SHUAA.

    In this episode, Salam shares intriguing insights on the fascinating world of delivering data-driven customer experiences, built on the pillars of loyalty and elevated customer journeys. They explore the synergy between technology and human touchpoints, emphasizing the importance of striking the right balance to create authentic and personalized interactions that resonate with customers on a profound level.

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    37 mins