MEC Connect

By: Midwest Employers Casualty
  • Summary

  • Tune into MEC Connect to hear MEC experts discuss the latest developments in workers' compensation. Drawing upon their extensive experience, they will share stories and practical tips that can help partners and employers discover innovative ways to create a better outcome in their program.

    © 2024 MEC Connect
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Episodes
  • Resolving Complex Workers Compensation Claims
    Jun 10 2024

    Hosts Matt Yehling and Patty Reinecke welcome back Dan Dalton, Chief Claims and Regulatory Counsel at MEC, to discuss the resolution process for complex and high-exposure workers compensation claims. Dan provides insights into when to begin settlement discussions, the steps involved in resolving these claims, and the role of mediation in reaching a compromise.

    Discussion Points:

    1. Timing and Steps for Resolution: Dan explains when to consider settlement and outlines the steps involved in resolving excess claims, from identifying issues to determining exposure and engaging the other party.

    2. Involving Defense Attorneys: MEC strongly recommends involving a defense attorney, especially on large dollar claims, to protect the employer's interests, handle paperwork, and navigate the administrative system. Dan highlights the importance of having legal representation for both the claimant and the employer in complex cases.

    3. Mediation as a Resolution Tool: Dan discusses how mediation serves as an alternative dispute resolution process that brings parties together to reach a compromise. He explains that mediation is particularly effective for claims with disputed issues and high exposure, where a neutral mediator helps the claimant, their attorney, and the employer's representatives find middle ground.

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    24 mins
  • Measures of Success in Complex Workers Compensation Claims
    May 27 2024

    Hosts Matt Yehling and Patty Reinecke sit down with Vicki Barker, Senior Claims Analyst for at MEC, to discuss success stories and the positive impact MEC has made on injured workers’ lives through their handling of complex workers compensation claims. Vicki shares her perspective on measuring success, collaborating with partners, and achieving positive outcomes for all parties involved.

    Discussion Points:

    1. Defining Success: Vicki explains that success in excess workers compensation claims is measured by making a difference, regardless of the size of the impact, through new perspectives, ideas, information, and resolution strategies.

    2. Collaboration and Addressing the Opioid Epidemic: Vicki emphasizes the importance of collaborating with all parties involved in a claim and discusses how MEC assists partners in identifying and mitigating opioid usage while prioritizing the well-being of the injured worker.

    3. Impact Story: Vicki shares the inspiring story of a police officer who, despite being shot and rendered semi-quadriplegic, received comprehensive support from MEC and went on to become a consultant for his department and a hometown hero.

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    12 mins
  • Collaborating to Mitigate Costs on Complex Workers Compensation Claims
    May 13 2024

    Hosts Matt Yehling and Patty—Reinecke are joined by Gina Holt, former Client Consultant Manager and current ISI Underwriter at MEC, to discuss how MEC collaborates with clients and TPAs to mitigate costs on complex, potentially excess-level workers compensation claims. Gina shares insights on MEC's hybrid role, early intervention strategies, and leveraging internal resources to improve claim outcomes.

    Discussion Points:

    1. Early Intervention and Collaboration: Gina emphasizes the importance of early intervention and collaboration among MEC, clients, and TPAs to prevent medical costs from compounding. MEC's team reviews claims to identify red flags and provide mitigation strategies.

    2. Managing Excess Claims: Gina outlines the key components of successfully managing an excess claim: communication and trust. MEC takes a holistic approach, engaging their resources to develop mitigation strategies in collaboration with the TPA and defense attorney.

    3. Connecting with Injured Employees: Gina shares an example of how MEC's interventions, such as medication reviews, can significantly improve an injured worker's quality of life by addressing issues like over-medication and helping them return to a more functional lifestyle.



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    11 mins

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