How do you react to conflict?

Even that simple question can provoke a variety of emotions and responses. Some people look forward to engaging in heated debate, while others walk away or acquiesce to avoid even a hint of discord.

No matter how you feel about it, though, it’s guaranteed that you will inevitably run into disagreements in your workplace–and in all areas of life!

In this episode of The Leadership Growth Podcast, Daniel and Peter examine how to approach conflict in a healthy way.

Tune in to learn:

• A neutral definition of conflict
• Five steps to navigate conflict and preserve relationships
• The one thing everyone can practice to improve conflict resolution

Plus, lessons from a smart Little League coach, and Daniel’s sitcom pet peeve.

Questions, comments, or topic ideas? Drop us an e-mail at podcast@stewartleadership.com.

In this episode:

2:45 – Insight of the Week: Life Lessons from Little League

8:24 – Topic: Navigating Conflict

11:35 – Tip #1: Learn from the Experience

13:35 – Tip #2: Listen to the Other Person

15:55 – Tip #3: Bring in a Mediator

18:33 – Tip #4: Clarify Behavior and Manage Expectations

28:40 – Tip #5: Find Common Ground

32:42 – Lightning Round

Resources:

The Decision Lab: The Recency Effect, explained

The Decision Lab: The Halo Effect explained

Amygdala Hijack (Wikipedia)

Stewart Leadership Insights and Resources:

3 Tips for Managing Conflict in a Virtual Environment

8 Keys to Managing Conflict Well

What if I Don’t Think That There is a Conflict, but Someone Else Does?

4 Ways to Encourage a Healthy Failure Culture

You Are Not Perfect! Mistakes Are a Part of Life!

4 Vital Considerations for Your Team Charter

10 Questions to Help You Manage Up

5 Questions to Answer Before Your Next Hard Conversation

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For more great content or to learn about how Stewart Leadership can help you grow your ability to lead effectively, please visit stewartleadership.com and follow us on LinkedIn, Instagram, and YouTube.