Nurturing New Leadership: Supporting a Team Leader Transitioning from an Agent Role Podcast By cover art

Nurturing New Leadership: Supporting a Team Leader Transitioning from an Agent Role

Nurturing New Leadership: Supporting a Team Leader Transitioning from an Agent Role

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 In this episode of "Get CXy with Sezi," your host, Sarah, delves into a topic that's often on our minds but not always executed effectively: helping individuals transition from the role of a customer service agent to a customer service leader.

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