• Nurturing New Leadership: Supporting a Team Leader Transitioning from an Agent Role

  • Oct 3 2023
  • Length: 15 mins
  • Podcast

Nurturing New Leadership: Supporting a Team Leader Transitioning from an Agent Role

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  • Summary

  • In this episode of "Get CXy with Sezi," your host, Sarah, delves into a topic that's often on our minds but not always executed effectively: helping individuals transition from the role of a customer service agent to a customer service leader.

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