• People Buy Experiences, Start Selling an Exceptional One with Dave Shaw

  • Sep 5 2023
  • Length: 35 mins
  • Podcast

People Buy Experiences, Start Selling an Exceptional One with Dave Shaw

Listen for free

View show details

  • Summary

  • People buy experiences, not products - which are you trying to sell?

    In this episode, we’re joined by Dave Shaw, Director of Concessions and Air Service with the Indianapolis Airport Authority, who brings a unique perspective from the airport industry. Dave shares his insights into how airports, as complex entities with multiple business partners, strive to create a seamless and memorable experience for passengers. Join us as we delve into the challenges of managing various touchpoints and learn how Dave prioritizes customer service, employee recognition, and proactive maintenance to cultivate brand identity in a highly competitive market.

    Connect with Vince: https://www.linkedin.com/in/vince-freeman-55ba152/ 
    Connect with David: https://www.linkedin.com/in/schweisthal/
    Show more Show less
Show more Show less
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about People Buy Experiences, Start Selling an Exceptional One with Dave Shaw

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com reviews

Amazon reviews
No Reviews are Available