In this episode, Kat and Kim talk to Erik Rueter about design thinking in our projects.

What’s design thinking, you may be thinking? Design thinking is a methodology that focuses on the end users of a system when we are problem solving. Erik will share 5 different design thinking methods for understanding user needs in a way that not only helps your project provide better deliverables but can also help build a better project team.

About our amazing guest, Erik Rueter

Erik K. Rueter, PMP, PMI-ACP, has over 20 years of experience in diverse industries, including tech startups, academia, healthcare, and entertainment. Currently, he serves as a senior project manager at the American Marketing Association and has held multiple senior staff positions at various organizations. Erik holds a BA in neuroscience from Wesleyan University, with further education in digital design, Irish studies, and MicroMasters in Design Thinking and Project Management from the Rochester Institute of Technology. He is also certified in diversity and inclusion by Cornell.

Erik's contributions to the field include co-authoring papers on health inequity, lecturing at Boston and Emerson Colleges, and advocating for diversity and inclusion with organizations like Medtronic, VSP, and the San Antonio Spurs. He has spoken, in person and virtually, at PMI Greece, PMI Michiana, and PMI Western Michigan, among others. He has appeared on podcasts such as “Confessions of a Higher Education CMO”; and “I Wanna Work There!” and contributed to “The Evolution of the PMO”, a key resource for project managers. He founded Human-Centered Success LLC to promote inclusive leadership which is National Gay and Lesbian Chamber of Commerce certified as an LGBTQIA+-owned business.

Residing outside Pittsburgh with his husband and two dachshunds, Erik enjoys marathons, gaming, and sharing his insights. Contact: erik@humancenteredsuccess.com.

To learn more about the amazing things Erik is up to:

Check out his website at: www.humancenteredsuccess.com

Learn about solution delivery: Mastering Solution Delivery

Erik’s Upcoming Speaking Engagement:

PMI Global Summit 2024

Rock Lobster Leadership: Lessons from The B-52s

Resilience and Relatability: A New Paradigm for Project Leadership (With Jake McGaffin and Olivia Montgomery)

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Get access to all podcasts, PDU certificates, bonus content, exclusive member Q&A webinars and more from our membership! https://pmhappyhour.com/membership

STUMP THE PM’S!

We love to hear about your tough PM issues, so please hit us up at podcast@pmhappyhour.com or on Linkedin and we’ll see if we can help you. If we use your question, we’ll send you a PM Happy Hour coaster you can enjoy at your next happy hour.

Although an essential part of our project-driven world, most project leaders didn’t set out to be one. For many of us, our first steps into project leadership won’t come with an official title. So, if we are not ‘officially’ project managers, how are we supposed to lead the project?

There are a lot of answers to this question, but one approach all project leaders need to master is the art of managing with informal authority. Without being people’s ‘boss,’ we need to pull a team of seemingly random people, give them common purpose, build a team and help them successfully deliver a project.

But, seriously, what really is ‘informal authority?’ What’s involved and how can I master this mystical art? To help us understand this superpower, we are joined on this episode by Kory Kogon, author of the book, “Project Management for the Unofficial Project Manager.” Kory takes us through the 5 pillars of informal authority which include:

1. Demonstrate respect

2. Listen first

3. Clarify expectations

4. Extend trust

5. Practice accountability

About our amazing guest, Kory Kogon

Kory is FranklinCovey’s Vice President, Content Development, and a Senior Leadership Consultant. She is a co-author of the #4 Wall Street Journal bestseller, The 5 Choices: The Path to Extraordinary Productivity, in addition to Project Management Essentials for the Unofficial Project Manager, and Presentation Advantage. Kory

has been featured on Inc.com and in its Productivity Playbook online series, on Fast Company.com, Forbes.com, and in Investor’s Business Daily. She has also appeared on NBC’s TODAY with Hoda Kotb.

Kory has over 25 years of business expertise from frontline positions to serving as an executive team member for a global franchise organization. This provides her a unique perspective on the application of FranklinCovey’s world-renowned content within organizations. Kory not only understands the strategy

and principles necessary to build great leaders, systems, and winning cultures, but she understands how FranklinCovey’s blended learning offerings deliver practical solutions that enable the behavior changes required for transformational results in organizations with both formal and informal leaders.

To learn more about the amazing things Kory is doing and to get her great book:

• Book: Project Management for the Unofficial Project Manager | FranklinCovey

• Learn about the Project Management for the Unofficial Project Manager Course: Project Management for the Unofficial Project Manager™ | FranklinCovey

• About Kory Kogon: FranklinCovey Speaker: Kory Kogon | FranklinCovey

• Connect to Kory Kogon on linkedin: https://www.linkedin.com/in/kory-kogon

JOIN THE HAPPY HOUR!

Get access to all podcasts, PDU certificates, bonus content, exclusive member Q&A webinars and more from our membership! https://pmhappyhour.com/membership

STUMP THE PM’S!

We love to hear about your tough PM issues, so please hit us up at podcast@pmhappyhour.com or on Linkedin and we’ll see if we can help you. If we use your question, we’ll send you a PM Happy Hour coaster you can enjoy at your next happy hour.

For the first time, Kate and Kim find an Agilist brave enough to join them on the podcast to talk about some really hard questions about working Agile vs Waterfall. Let’s get it on!

We ask the questions that PM’s want to ask - frustrated, annoyed PM’s who are told to work “agile” by people who maybe don’t even understand Agile - or Waterfall, for that matter.

In this refreshingly honest talk about the reality of ways of working, Kate, Kim and their guest Agilist, David Asch, talk in real-world terms about Agile, Predictive and the reality in-between.

David Asch has a 36-year career in startup and mid-stage commercial software companies. He’s worked in various industries, including transportation, supply chain, retail analytics, scientific marketing, blockchain, and secure communications. From his experience with the challenges and successes of delivering software over a long career, David founded 10xPrinciples, a management/organizational consulting company, to help technology companies navigate the transition from startup to mid-stage.

During a time of rapid growth and change, teams typically find that the ”wearing many hats” culture from their startup days is no longer the best approach to honoring commitments. David helps these companies weave Agile practices into the fabric of their cultures. David’s recognized expertise in companywide Agile-driven management makes him invaluable to clients who need to implement Agile principles and methodologies into their unique business environments.

Get David’s book, The Agile Enterprise: Applying Agile Principles to Drive Organizational Success, on Amazon here: https://www.amazon.com/Agile-Enterprise-Applying-Principles-Organizational/dp/1637425473/

Connect to him on Linkedin: https://www.linkedin.com/in/davidasch1/

And check out his website: https://10xPrinciples.com

Get access to all podcasts, PDU certificates, bonus content, exclusive member Q&A webinars and more from our membership! https://pmhappyhour.com/membership

We love to hear about your tough PM issues, so please hit us up at podcast@pmhappyhour.com or on Linkedin and we’ll see if we can help you. If we use your question, we’ll send you a PM Happy Hour coaster you can enjoy at your next happy hour.