If the idea of managing your own rental properties makes you want to run for the hills—you are not alone. In today’s episode, we’re pulling back the curtain on the world of property management with Derek from NetGain PM, who brings a refreshing, heart-centered approach to an often-overlooked part of real estate investing.

Derek shares how he built a thriving company managing over 650 units in Utah by focusing on what most people avoid: the human side of housing. We talk about everything from protecting landlords legally and financially to supporting tenants through mental health challenges and transitional housing.

Whether you’re an investor who loves real estate but hates the idea of clogged toilets and rent collection, or someone exploring impact-driven rentals like sober living or co-living homes—this episode is packed with wisdom, systems, and compassion.

We even get into the nitty gritty of security deposit alternatives, red flags to look for in owners and tenants, and the real cost (and payoff) of staying in the game. Here are the top takeaways from today's show:

1. Know Your Strengths—Outsource the Rest

Property management isn’t for everyone, and that’s okay. The empowered investor understands that hiring a great team, including a property manager, is a smart way to stay in their zone of genius.

That’s how empowered investors scale with sanity.

2. Property Managers Save More Than Time

A property manager is not just an expense—they’re a risk mitigator, legal translator, and peace-of-mind provider. A good one can protect your peace, preserve your cash flow, and keep your rentals running like clockwork. The ROI comes not only in money saved, but in emotional bandwidth protected.

3. Property Management with Compassion

Conscious landlords are rethinking the tenant experience. This level of compassion is what sets modern property management apart—investors can make a difference AND profit when they prioritize dignity and support in housing.

4. Find a Property Manager Who Matches Your Mission

Don’t just hire any property manager—hire one aligned with your mission. Whether you're building wealth, legacy, or community housing, values alignment with your PM partner is everything.

Want to learn more about real estate investing? Follow me on IG @annreedandco where I share daily musings on real estate, mindfulness, being an almost empty nester, and more.

Looking for additional support, community, and accountability to help you build your real estate portfolio? Hop on the waitlist for the Soulful Investor Society, a community membership for real estate investors and those who'd like to get in the game. Once on the waitlist, you'll be the first to know when the doors open AND you'll get lots of amazing freebies, including a FREE 1:1 coaching session with me, where we'll map out your plan from start to finish, so you can finally buy that investment property and scale your portfolio.

Be sure to check out the links below for more information from out guest, Derek Morton:

tiktok.com/@netgainpm

https://www.instagram.com/netgainpm/

https://netgainpm.com/

Obligo: https://www.obligo.com/

BetterHelp: https://www.betterhelp.com/