Episodes

  • Episode 154. How to Deal with Client Cancellations

    Episode 154. How to Deal with Client Cancellations
    Nov 26 2024
    Maddie is struggling with many of her clients cancelling at the last minute. This is impacting her schedule and her cash flow and her peace of mind! She’s concerned about how to enforce a cancellation policy because she also doesn’t want conflict with her clients. In this pet business coaching session, you’ll hear how Maddie can begin to set boundaries with her clients and attract more new clients to her business. Visit the show notes page at: www.ProsperousPetBusiness.com/podcast154 Click to apply to be coached on the Prosperous Pet Business podcast. Sign up for a private pet business coaching session with Kristin Morrison. Get a solid pet sitting client contract. Find out more about the monthly Pet Business Webinars and Workshops. Find out more about the Start Up Kit for Pet Sitters and Dog Walkers. Connect with Kristin Morrison on Instagram. Copyright © Prosperous Pet Business and Kristin Morrison www.ProsperousPetBusiness.com
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    40 mins
  • Episode 153: Get Your Mind and Business Pointed in the Right Direction

    Episode 153: Get Your Mind and Business Pointed in the Right Direction
    Nov 12 2024
    Tonya has owned her pet sitting, dog boarding and dog walking business for over 10 years. She’s struggling with the pet industry competition in her area, especially the large amount of Rover pet sitters, hobby and neighborhood dog walkers and pet care providers. Tonya is understandably feeling confused and upset because the people reaching out to her for pet services lately aren’t willing to pay her professional pet sitter prices. They seem interested at first but then when she quotes her rate, they often don’t want to schedule services. This is causing Tonya to feel unsure about what to do to get clients. She doesn’t want to lower her rates; ideally, she wants to attract the right clients willing to pay her rates. She’s stuck and needs help! Go to the show notes page at: https://prosperouspetbusiness.com/podcast153 Click to apply to be coached on the Prosperous Pet Business podcast. Sign up for a private pet business coaching session with Kristin Morrison. Find out more about the monthly Pet Business Webinars and Workshops. Find out more about the Start Up Kit for Pet Sitters and Dog Walkers. Find out more and get the Hiring Kit for Pet Sitters and Dog Walkers. Connect with Kristin Morrison on Instagram. Copyright © Prosperous Pet Business and Kristin Morrison www.ProsperousPetBusiness.com
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    1 hr and 1 min
  • Episode 152: How to Get Client Referrals

    Episode 152: How to Get Client Referrals
    Oct 22 2024
    Jeremy has owned his pet care business for a few years, and he’s got a lot of 5-star Yelp reviews and many clients who love his pet services. In this coaching session, he’s feeling frustrated because he would like to get referrals from his clients, but it rarely happens. He’s not sure what to do to get referrals from his clients without being pushy. Obviously, Jeremy can’t force his clients to refer him but there are specific strategies he can begin doing that can assist him in reaching out to his clients with the intention of inspiring his clients to refer his business to their family, friends and online. We’ll cover this and a lot more in this pet business coaching session. Go to the show notes page at: https://prosperouspetbusiness.com/podcast152 Click to apply to be coached on the Prosperous Pet Business podcast. Sign up for a private pet business coaching session with Kristin Morrison. Find out more about the monthly Pet Business Webinars and Workshops. Find out more about the Hiring Handbook for Pet Sitters and Dog Walkers eBook and Audiobook. Find out more and get the Application Packet for Pet Sitters and Dog Walkers. Find out more and get the Hiring Kit for Pet Sitters and Dog Walkers (the Application Packet is included in this item!) Find out more and get the Start Up Kit for Pet Sitters and Dog Walkers. Connect with Kristin Morrison on Instagram. Copyright © Prosperous Pet Business and Kristin Morrison www.ProsperousPetBusiness.com
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    39 mins
  • Episode 151: Hiring Staff and Converting ICs Into Employees

    Episode 151: Hiring Staff and Converting ICs Into Employees
    Oct 8 2024

    Maria has owned her pet business for many years. She had a business partner, but she recently bought her partner’s portion of the business, so the business is all hers now. For the last several years, Maria has been managing her business remotely because she’s living in a different state than her service-based business is located.

    She has a lot of staff members who are ICs, and she needs to convert those ICs to employees.

    Join Maria and I as we discuss how best to convert her ICs into employees, and we explore ways to turn her already very successful pet business into an even better business!


    Go to the show notes page at:
    https://prosperouspetbusiness.com/podcast151


    Click to apply to be coached on the Prosperous Pet Business podcast.

    Sign up for a private pet business coaching session with Kristin Morrison.

    Find out more about the Hiring Handbook for Pet Sitters and Dog Walkers eBook and Audiobook.

    Find out more and get the Application Packet for Pet Sitters and Dog Walkers.

    Find out more and get the Hiring Kit for Pet Sitters and Dog Walkers (the Application Packet is included in this item!)

    Find out more and get the Start Up Kit for Pet Sitters and Dog Walkers.

    Connect with Kristin Morrison on Instagram.


    Copyright © Prosperous Pet Business and Kristin Morrison
    www.ProsperousPetBusiness.com
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    50 mins
  • Episode 150: “My 50 Clients Are Like Having 50 Bosses!”

    Episode 150: “My 50 Clients Are Like Having 50 Bosses!”
    Sep 24 2024
    Heather wants to have more time with her kids and herself. She bought a pet sitting business and now that’s she’s been running it for a while, she wants to change some fundamental ways she’s currently running it. Like a lot of pet business owners (especially newer pet business owners), Heather is trying to be too many things and doing too much for many of her clients which is causing her to feel burned out and stuck in a rut. She wants to create more of a “plug-and-play” or turnkey business. Taking on new overnight pet sitting clients is often anxiety-producing for Heather because it’s such an intimate experience with her staff in the client’s home, sleeping in their bed, etc. and she never knows how it’s going to turn out. She is also feeling that her many clients have become her bosses which is leading her to feel like she has 50 bosses. Also, holidays feel very overwhelming for her because she gets so many potential clients reaching out desperate for care and they may only use her company for that one holiday which feels like a lot of work for a small amount of money. Go to the show notes page at: https://prosperouspetbusiness.com/podcast150 Click to apply to be coached on the Prosperous Pet Business podcast. Sign up for a private pet business coaching session with Kristin Morrison. Find out more about the Hiring Handbook for Pet Sitters and Dog Walkers eBook and Audiobook. Find out more and get the Application Packet for Pet Sitters and Dog Walkers. Find out more and get the Hiring Kit for Pet Sitters and Dog Walkers (the Application Packet is included in this item!) Find out more and get the Start Up Kit for Pet Sitters and Dog Walkers. Connect with Kristin Morrison on Instagram. Copyright © Prosperous Pet Business and Kristin Morrison www.ProsperousPetBusiness.com
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    46 mins
  • Bonus: Special Announcement from Kristin Morrison

    Bonus: Special Announcement from Kristin Morrison
    Sep 19 2024

    Hi pet business owners!

    There’s something brand-new that’s happening VERY soon:
    It’s the Pet Business + Self Care Accountability Group!

    This is an opportunity to connect with me in real-time and meet other pet business owners from all over the world. If you can’t make the live class date(s), you’ll automatically get the recording!

    So, if it feels right for you, jump on it quick to save some money and I’ll see you there:
    www.ProsperousPetBusiness.com/group

    -Kristin


    Copyright © Prosperous Pet Business and Kristin Morrison
    www.ProsperousPetBusiness.com
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    4 mins
  • Episode 149: Get Intentional about Hiring Staff

    Episode 149: Get Intentional about Hiring Staff
    Sep 17 2024
    Katie is a pet sitter and dog walker who has had her business for 17 years. She needs to hire staff in her pet business. Katie has experienced a lot of growth in her business and, though she does have a few staff members, she is still doing some of the services as well as managing her business. She feels exhausted and needs to find good help quickly! Go to the show notes page at: www.ProsperousPetBusiness.com/podcast149 Click to apply to be coached on the Prosperous Pet Business podcast. Sign up for a private pet business coaching session with Kristin Morrison. Find out more about the Hiring Handbook for Pet Sitters and Dog Walkers eBook and Audiobook. Find out more and get the Application Packet for Pet Sitters and Dog Walkers. Find out more and get the Hiring Kit for Pet Sitters and Dog Walkers (the Application Packet is included in this item!) Find out more and get the Pet Sitting and Dog Walking Client Questionnaire. Connect with Kristin Morrison on Instagram. Copyright © Prosperous Pet Business and Kristin Morrison www.ProsperousPetBusiness.com
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    50 mins
  • Episode 148: Feast or Famine in Your Pet Business

    Episode 148: Feast or Famine in Your Pet Business
    Sep 6 2024
    Kendra is a pet sitter and dog walker in Florida who needs some help with some specific areas in her business. She wants to expand her client base and also wants to figure out how to best navigate the seasonal demands. She has a hard time predicting (and working with) the feast and famine aspect that can sometimes be at the center of a pet sitting business. Go to the show notes page at: www.ProsperousPetBusiness.com/podcast148 Click to apply to be coached on the Prosperous Pet Business podcast. Sign up for a private pet business coaching session with Kristin Morrison. Find out more and get the Canva for Pet Pros Book and Workbook. Find out more and get the 30 Days to Start and Grow Your Pet Sitting and Dog Walking Business eBook or audiobook. Find out more and get the 10-Day Email Challenge Book and Workbook. Connect with Kristin Morrison on Instagram. Copyright © Prosperous Pet Business and Kristin Morrison www.ProsperousPetBusiness.com
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    42 mins