Qualitycast North

By: Qualitycast North
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  • Summary

  • The Qualitycast North podcast showcases Northern British Columbian physicians and healthcare workers and their work in improving the quality of healthcare where they live. In an interview format, our host Dr. Shyr Chui invites guests to talk about their careers in rural medicine, and how they are improving healthcare through innovative quality improvement projects. Episodes are released every 3 weeks. Qualitycast North is a production of the Northern Health Physician Quality Improvement initiative, and is co-produced by Dr. Shyr Chui, and PQI Coaches Deanna Danskin and Andrea Goodine. This Initiative is a flagship program of the Specialist Services Committee which represents a collaborative partnership between our provincial government and Doctors of BC, and includes regular representation from the local health authorities.
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Career Success Economics Hygiene & Healthy Living Physical Illness & Disease Science
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Episodes
  • S4 Ep4: S04E04 What Matters to You? Maternity Nurses in Smithers BC featuring Dr. Kate Niethammer.

    S4 Ep4: S04E04 What Matters to You? Maternity Nurses in Smithers BC featuring Dr. Kate Niethammer.
    Nov 22 2024
    Recruitment and retention of front-line staff is a major challenge across healthcare systems globally right now, and no more so than in small, rural communities across Northern British Columbia. Today’s guest Dr. Kate Niethammer, a rural GP and obstetrician based in Smithers, BC, explains how she, using a QI approach and asking what mattered to them, was able to reverse nurse shortages and help re-establish full staffing levels in her unit. In this episode we talk about the benefits of living in the North and the universal power of pizza.

    Links:
    Institute of Healthcare Improvement (IHI) Framework for Improving Joy in Work
    Northern Health PQI
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    29 mins
  • S4 Ep3: The Great X-Ray Bake Off – Improving Joy at Work one cookie at a time - featuring James Cheesman

    S4 Ep3: The Great X-Ray Bake Off – Improving Joy at Work one cookie at a time - featuring James Cheesman
    Nov 1 2024
    With the current challenges faced by healthcare organizations around the world, maintaining staff morale and Joy in Work is a daunting task. The response of one medical imaging department in Northern British Columbia? Competitive baking! This week we interview James Cheesman, a Medical Radiation Technologist at The University Hospital of Northern British Columbia about “The Great X-Ray Bake Off”. With staff bakers competing for the Grandmaster Baker title and trophy, all other staff tasting and scoring the delicious entries and a resulting improvement in departmental morale and camaraderie, it’s a win-win solution for everyone.

    If you enjoyed this episode, please subscribe to our channel. If you have a question about healthcare quality improvement or feedback for us at Qualitycast North, email us at qualitycomms@northernhealth.ca and your question could feature on a future episode.

    Links:
    Northern Health Physician Quality Improvement Program
    Cake by Numbers – The UHNBC Grandmaster Bake off
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    18 mins
  • S4 Ep2: Putting Patients at the Centre featuring Kim Eggers

    S4 Ep2: Putting Patients at the Centre featuring Kim Eggers
    Oct 11 2024
    When improving or making changes to the way organizations provide health care, it often seems the last person consulted is the patient themselves. This seemingly perverse order of priority is a lingering throwback to a more historical and paternalistic model of care. One person looking to change this is today’s guest Kim Eggers, the Patient Partner Advisor for Northern Health’s Physician Quality Improvement program. In this episode we learn about Kim’s background, her motivation for patient advocacy and her vision for the co-creation of health care services.

    Resources:

    Patient Voices Network of British Columbia

    Northern Health Physician Quality Improvement Program
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    31 mins

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