Episodes

  • So, you want to become a BA? Ethics, online courses, and market moves with Melinda Jennison
    Jun 5 2025

    In this episode, REBAA president and founder of Streamline Property Buyers Melinda Jennison sits down with Liam Garman to unpack the Brisbane market, what it really takes to be a buyer’s agent, and ethical concerns for the industry.

    The pair begins discussing Melinda’s latest updates from the Brisbane housing market, and how surging demand for both investments and owner-occupiers has driven demand for area-specific buyer’s agent services.

    They then turn to what it takes to become a buyer’s agent, including necessary certifications, and how REBAA supports their members.

    Melinda and Liam then discuss ethics in real estate, share some horror stories, and how clients can be sure they’re selecting the right person for the job.

    Enjoy the podcast,
    The REB team

    Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn.

    If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

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    30 mins
  • Leadership, loyalty and long-term growth – LJ Hooker's Shawn Hayes shares her real estate playbook
    Jun 3 2025

    In this episode, REB’s Liam Garman is joined by Shawn Hayes, operations manager at LJ Hooker Property South West WA, to unpack how mentorship, culture, and a growth mindset can shape long-term careers in real estate.

    Shawn shares her journey from a 17-year-old trainee in business administration to now leading operations across one of Western Australia’s fastest-growing agencies. Along the way, she reflects on the role of strong leadership, her time selling off-the-plan in Darwin, and how returning to Bunbury helped drive her passion for real estate.

    The conversation explores how the right office culture – driven by trust, ambition, and personal development – can support expansion, reduce staff turnover, and keep top talent engaged. Shawn also touches on the importance of hiring for fit, and how LJ Hooker Property South West WA has scaled from one to four offices by investing in the right people.

    The episode wraps up with a look at how younger agents are embracing tech-enabled, mobile-first ways of working – and why relationship-building remains at the heart of real estate success.

    Tune in now,
    The REB team

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    47 mins
  • Trends in the luxury property market and your blueprint for success, with Mauricio Umansky
    May 30 2025

    In this episode, REB’s Liam Garman recaps his top insights from AREC2025 before sitting down with Mauricio Umansky – founder and CEO of The Agency and star of Netflix’s Buying Beverly Hills – to explore emerging trends in the luxury property market and what it really takes to succeed in real estate.

    Liam opens the episode with key lessons from AREC, including how agents can elevate their listing campaigns.

    The episode then showcases REB’s interview with Mauricio, sitting down with the star to discuss what’s next for luxury real estate.

    Mauricio shares his top branding tips for agents and the most common mistakes newcomers make early in their careers.

    Enjoy the episode,
    The REB team

    Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn.

    If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

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    12 mins
  • How Australia’s largest independent network is redefining agent success, with Little Real Estate’s Anne Crarey and Philip Eldret
    May 27 2025

    In this episode of the REB Business Empowerment Showcase, Little Real Estate’s Anne Crarey and Philip Eldret join host Liam Garman to unpack the benefits of operating as Australia’s largest privately owned real estate agency – and how their innovative model is helping agents thrive in today’s market.

    Anne and Philip open the discussion by sharing how being independent – with 12 offices across three states – gives Little Real Estate the agility and opportunity that franchise models often lack. They delve into the power of career progression, consistency, and streamlined processes that empower agents without the pressure of selling principles.

    Philip highlights the value of leveraging a rent roll to generate consistent listing opportunities, creating a dependable revenue base for agents and increasing their profile in local markets.

    The conversation then turns to Little’s “One Team” approach, where collaboration between sales, property services, and support teams leads to better outcomes for clients and more cohesive operations internally.

    Anne and Philip also spotlight Little’s commitment to training and support – from onboarding and coaching to tech tools, marketing strategies, and initiatives like "Brunch and Learn" – all designed to create a thriving agent ecosystem.

    Finally, the pair explore how Little’s industry-leading rent roll referral program offers agents a secondary income stream, allowing them to build long-term value alongside their sales performance.

    Tune in for a deep dive into culture, systems, and practical frameworks that support success in modern real estate.

    Enjoy the podcast,
    The REB Team

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    33 mins
  • Unlocking your listing’s potential: Vinay Singh on the future of real estate strategy, marketing, and compliance
    May 22 2025

    In this episode of the REB Business Empowerment Showcase, CampaignAgent’s head of revenue, Vinay Singh, joins host Liam Garman to explore shifting vendor behaviours, evolving marketing strategies, and how agents can stay ahead in 2025 and beyond.

    Vinay kicks things off by sharing his 20-year journey in real estate – from sales agent to auctioneer and principal – and how CampaignAgent’s flexible finance solutions are bridging the gap by enabling pre-sale marketing and cosmetic upgrades.

    The conversation then shifts to how vendors are increasingly open to alternative finance options, and what that means for campaign strategy.

    The pair unpack trends in marketing spend, compliance challenges, and regulatory pressure – and finish with a forward-looking take on what agents need to prioritise now to win in 2026.

    Tune in for practical tips, market insights, and expert advice.

    Enjoy the podcast,
    The REB Team

    Make sure you never miss an episode by subscribing to us now on Apple Podcasts.

    Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn.

    If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

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    34 mins
  • Safeguarding your mental wellbeing in real estate, with the RiSE Initiative’s Steven Carroll
    May 15 2025

    In this episode, host Liam Garman sits down with the RiSE Initiative’s Steven Carroll to unpack mental health and wellbeing in the real estate industry, and how property professionals can access free and confidential support.

    They talk about Steven’s career journey, having recently been appointed chief executive officer of the initiative, and the goal of RiSE: to promote the awareness of good health and mental wellness in the industry.

    Liam and Steven unpack how mental triggers can come from a range of sources, whether from the pressures of the job and in our personal lives – and how the initiative can offer support.

    They also discuss the Real Care app, a free resource offered by RiSE – with strategies, information and ideas to help support mental wellbeing, as well as free and confidential counselling sessions provided by Domain.

    Steven shares his own experiences, and the steps he has taken to actively improve his own health.

    Enjoy the podcast,
    The REB team

    Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn.

    If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

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    32 mins
  • Tackling industry turnover and elevating agent education, with REINSW’s Tim McKibbin
    May 8 2025

    In this episode, REB editor Liam Garman is joined by Tim McKibbin, CEO of the Real Estate Institute of NSW (REINSW), to explore one of the most pressing issues in the industry – the exceptionally high churn rate among new agents – and the steps needed to create a more sustainable, educated workforce.

    The conversation kicks off with a sobering statistic: nearly 80 per cent of new real estate professionals exit the industry within their first year. McKibbin unpacks why better foundational training in areas like contract law, property fundamentals, and client advocacy is critical to reversing this trend.

    They then delve into the soft skills that underpin success in real estate – from building trust to mastering interpersonal communication.

    The episode concludes with a look at the evolving role of technology and AI. McKibbin shares how REINSW is harnessing AI for data analysis and interpreting legislation and how agents can leverage these tools to work smarter and strengthen client relationships.

    Enjoy the podcast,
    The REB Team

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    35 mins
  • Unpacking build to rent, boosting supply and the future of Sydney’s luxury market, with Marco Gattino
    May 1 2025

    In this episode of the Secrets of the Top 100 Agents podcast, Liam Garman sits down with Goldfields managing director Marco Gattino to dive into the evolving build-to-rent (BTR) sector, the complexities of Australia's housing supply shortage, and what lies ahead for Sydney's luxury property market.

    They begin by examining how BTR could be a game changer in addressing the housing affordability crisis – provided key factors like land costs, yields and international capital remain favourable.

    Gattino also underscores the importance of a bipartisan, long-term approach to boosting supply and warns against relying too heavily on short-term demand-side fixes.

    The episode wraps up with a look at the resilience of Australia’s premium property market and why Sydney – with its ongoing supply constraints – is set to remain one of the country’s most expensive and in demand cities.

    Enjoy the episode,
    The REB team

    Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn.

    If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

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    29 mins
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