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Gail, Rethink's Project Coordination Manager, reveals the secrets behind planning and delivering successful productivity projects across diverse industries and time zones.

• Communication, proven planning processes, and a professional team of work-study engineers are Gail's "secret weapons" for keeping projects on track
• Project setup involves three key steps: initial planning with clients, detailed scheduling, and ongoing support throughout the project
• ReThink adapts its core project planning principles across industries from retail and hospitality to pharmacies and cruise ships
• Matching analysts to projects considers previous experience, industry knowledge and geographical location
• Client collaboration is crucial - quality setup conversations, clear communication channels and briefing on-site teams ensures smooth project delivery

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Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours from March to April 2025. Consumer confidence has taken a hit as Easter trading results reveal ongoing caution, with the GFK Index dropping from -19 in March to -23 in April 2025. Despite footfall increasing by 7.2% in April year-on-year, the combined March-April period showed minimal growth of just 0.2% when accounting for Easter timing differences.

• Consumer confidence dropped across most age groups except 25-34 year olds
• Retail parks saw 2.7% footfall increase while shopping centres declined by 0.7%
• High street sales dropped 2.2% over the March-April period
• Fashion sales down 5% in the first four months of 2025
• Clothing and footwear prices decreased 0.4% in April, suggesting retailer discounting
• Overall inflation rose to 3.5%, driven by housing, utilities and communication costs
• National Living Wage and NI increases took effect end of April, adding pressure to retailers
• Recent cyber attacks on retailers highlight security vulnerabilities and potential additional costs
• PWC research suggests declining consumer sentiment typically precedes behavioural changes by six months

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Discover the intricate costs associated with employee turnover and how they impact your business. Join us as we dive deep into the hidden implications and strategies for retention with Helen Seale founding partner at WH People

• Understanding the alarming rise in post-pandemic turnover rates
• Exploring the hidden costs beyond recruitment
• The importance of effective training and onboarding for new employees
• Strategies for creating a more engaging workplace culture
• The role of leadership in employee retention

#theproductivityexperts
Register for the 2025 Productivity Forum
Find us in the Top 50 Productivity Podcasts
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn