Refocusing on Customer Service
Jul 31 2024
Length: 30 mins
Podcast

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Refocusing on Customer Service

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Summary
Customer service may seem like a lost art nowadays, but for your legal organization, that means it's more important than ever to get it right. In this episode, Richard Culberson, Chief Executive Officer of Moneypenny and Voice Nation, North America, discusses how to ensure your intake process makes a great first impression on potential clients and how to adapt it to the market you're in.

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