• S16 Ep48 [Entrepreneurship Unleashed] The Art of Serving and Succeeding in Business

  • Apr 21 2024
  • Length: 13 mins
  • Podcast

S16 Ep48 [Entrepreneurship Unleashed] The Art of Serving and Succeeding in Business

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  • Summary

  • Show Notes: Survival Mode Episode 48

    · Hosts: Bert Robinson, Kevin Beers, Michael Grant Jr.

    · Theme: Providing a roadmap for business success, catering to entrepreneurs at all stages.

    · Discussion on the significance of opening doors and serving customers.

    · Emphasis on providing value through education, engagement, and sometimes entertainment.

    · Kevin highlights the importance of context-specific approaches in different industries.

    · Debate on the weight of education, engagement, and entertainment in business interactions.

    · Examples of successful incorporation of all three elements, tailored to specific industries.

    · Michael emphasizes the value of providing information that adds value to customers' lives.

    · Discussion on exemplary customer service experiences and their impact on customer loyalty.

    · Emphasis on interpreting customer needs and providing personalized attention.

    · Bert highlights the significance of documenting interactions for future marketing and content development.

    · Michael and Kevin share final tips for entrepreneurs.
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