Scale My Clinic

By: Dr. Sachin Patel & Dr. Todd Cameron
  • Summary

  • Welcome to the Scale My Clinic Podcast Discover the tools, strategies, and insights to help General Practice owners create thriving, profitable, and high-performing clinics. Hosted by Sachin and Todd, co-founders of Scale My Clinic, this podcast is your go-to resource for actionable advice, inspiring success stories, and expert perspectives tailored to the unique challenges of General Practice. Whether you’re navigating operational hurdles, looking to improve patient care, or ready to take your practice to the next level, we’re here to guide you every step of the way. Tune in and start building a practice that truly makes an impact.
    © 2024 Scale My Clinic. All rights reserved.
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Episodes
  • The Financial Five-Star Team Every GP Owner Needs in 2025 with Paul Copeland
    May 7 2025

    Practice Owners often feel overwhelmed by financial matters, unsure whether they're making smart decisions or setting themselves up for future regret. If that sounds familiar, this episode will tell you why you should stop winging it and start owning it.

    In this conversation, Paul Copeland, senior partner at William Buck and trusted voice in the medical accounting space, breaks down the key financial missteps that hold clinics back. He also shares the simple, doable actions that can fast-track growth, protection, and peace of mind.

    Whether you're preparing to expand, invest, sell, or just finally get a handle on your financial systems, this episode will shift how you think about money, structure, and strategy inside your business.

    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • Why abdicating your finances is not delegation and how it’s silently sabotaging your clinic’s future (00:41)
    • How tax avoidance can quietly sabotage your wealth-building goals (04:57)
    • How 90% accurate numbers can still drive 100% better decisions (08:20)
    • What a high-performance financial team looks like (13:41)
    • Building your setup around your vision because structure without strategy is just guesswork (22:02)
    • Why you shouldn’t wait until you’re ready to sell to find out your practice isn’t worth what you hoped (27:13)
    • Buying a practice? How to do your due diligence the smart way (35:18)
    • How the best Practice Owners set a vision and build unstoppable momentum (41:41)

    Tune in to learn how to take control of your clinic’s financial future without the overwhelm, gimmicks, or guesswork.

    If you haven’t listened to our previous episode talking about The Shortcut to Smarter Decisions, Higher Profits, and Less Stress as a GP Owner, go back and check out Episode 51.


    Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.

    Share this episode with other general practice owners and follow us on Facebook at Scale My Clinic for more updates and resources.


    ABOUT PAUL COPELAND

    Paul Copeland is a seasoned business advisor and entrepreneur with ownership experience across multiple businesses in diverse industries, including healthcare, property, and small business.Paul brings an entrepreneurial mindset and creative problem-solving skills to help clients navigate complex challenges and achieve tailored solutions. With a focus on delivering value beyond compliance, he immerses himself in clients' industries to understand their unique needs and drive impactful outcomes.


    Paul specializes in advising medical and dental practices, as well as property developers, offering expertise in accounting, tax, structuring, and strategic planning. A Fellow of Chartered Accountants Australia and New Zealand, he holds a Bachelor of Business (Accountancy) and is a trusted advisor to the Australia Medical Association – Queensland and various property networks.


    WHERE TO FIND PAUL COPELAND
    • Website: https://williambuck.com/people/paul-copeland/
    • LinkedIn:
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    48 mins
  • Episode 51: The Shortcut to Smarter Decisions, Higher Profits, and Less Stress as a GP Owner
    Apr 30 2025

    Growing and scaling a practice can sometimes feel like a lonely journey, especially when you’re navigating the challenges of leadership and decision-making. But what if you didn’t have to go through it alone?

    In this episode, we dive into the transformative power of communities and peer groups for Practice Owners. Whether you’re looking for support, accountability, or fresh perspectives, being part of the right community can help you overcome obstacles, accelerate growth, and build a practice that thrives.

    Join us as we unpack how communities can provide clarity, confidence, and actionable insights to help you make better decisions and achieve your goals. From the importance of curated groups to the value of vulnerability and psychological safety, this conversation is packed with practical advice for Practice Owners ready to take their business to the next level.

    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • Why peer groups are essential for practice owners and how they can save you years of trial and error (00:51)
    • The four key benefits of being part of a community (02:44)
    • How to identify and avoid toxic or unhelpful communities (13:30)
    • What a mastermind session is and why it’s a game-changer for problem-solving and decision-making (21:50)
    • The role of psychological safety in building trust within a group and how to foster it (31:28)

    If you’ve ever felt stuck, overwhelmed, or unsure about the next steps for your practice, this episode is for you. Tune in now and take the first step toward building a practice that works for you.



    If you haven’t listened to our previous episode talking about Mastering Financial Systems in General Practice: Build and Maintain a Profitable Clinic with Ryan Sela Part 2, go back and check out Episode 46.


    Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.

    Share this episode with other general practice owners and follow us on Facebook at Scale My Clinic for more updates and resources.


    Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.

    Share this episode with other general Practice Owners and follow us on Facebook at Scale My Clinic for more updates and resources.

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    31 mins
  • Episode 50: From 2 GPs to 13 in a Decade; A Journey by Two Fabulous Female GP Owners with Dr Petrina Barson & Dr Arete Kouteris
    Apr 23 2025

    Owning a clinic is a bold move. Scaling it is next-level.

    In this conversation, two incredible GPs, Dr Petrina Barson and Dr Arete Kotouris, pull back the curtain on their journey from dreamers with a vision to established owners of a thriving inner-suburban clinic.

    They didn’t start with deep business expertise. They started with clarity, guts, and a shared commitment to doing things differently.

    This episode is about what it really takes to grow beyond the spreadsheets and into the grit of daily decisions, the messiness of setbacks, and the power of betting on yourself.

    If you’ve ever wondered what scaling a successful, values-led practice looks like in real life (including all the screw-ups and savviness learned along the way), this episode is unmissable.

    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • Why defining your non-negotiables early can fast-track your ideal practice (04:44)
    • How to protect your business by learning to lead with boundaries, not blind trust (10:10)
    • Practical lessons in council permits, strategic delegation, and stepping back without losing control (13:44)
    • The “Flourish Conversations” approach to uplift team morale and improve billing outcomes (21:04)
    • How evolving as a leader can unlock unexpected wins inside and outside your practice (26:31)

    These stories aren’t just inspirational. They’re practical. They’ll show you what’s possible when you lead with heart, back yourself, and stay fiercely committed to building something that lasts.

    Listen now to discover the moments that matter most when scaling your clinic from the inside out.

    If you haven’t listened to our previous episode talking about The 12.5% Bulk Billing Incentive Is a Trap — Here’s What GP Owners Need to Know, go back and check out Episode 49.


    Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.

    Share this episode with other general practice owners and follow us on Facebook at Scale My Clinic for more updates and resources.


    ABOUT DR PETRINA BARSON

    Dr Petrina Barson [MBBS, FRACGP, DRANZCOG, BA (Hons), Grad Dip MHS] graduated from the University of Melbourne in 1988. She enjoys her work as a general practitioner because it gives her the potential to know her patients over time and accompany them through the various phases of their lives.

    Petrina loves to make a real difference for people by compassionate listening, by skilful medicine, and by partnering with them to help them best manage their health. She enjoys the full variety of general practice, and has special interests in women’s health, psychological medicine, and resolving the underlying causes of anxiety and depression through The Richards Trauma Process.

    Petrina has been involved for many years in medical education, in particular teaching communication skills and compassion cultivation to medical students. She is the Director of the Centre for a Compassionate Society and is actively engaged in advocacy for refugee rights.

    ABOUT DR ARETE KOUTERIS

    Dr Arete Kouteris [MBBS, FRACGP, FAMAC] graduated from the University of Melbourne with a medical degree in 1991. She has been in general practice for over 20 years. Dr Kouteris also holds a degree in...

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    33 mins
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