Sentinel legal explains to Times Radio exactly what we can expect from the Supreme Court case of Johnson V FirstRand

The legal industry is changing fast, and AI-driven automation is at the center of it.

In this episode, Sam Ward sits down with James Exton, Director of IT at Sentinel Legal, to break down how AI, automation, and scalable tech are transforming legal claims processing.

This episode covers:

• How AI is revolutionising case processing and document validation
• Why cloud-based infrastructure is the future of legal technology
• How Sentinel Legal built an automated claims system that scales infinitely
• The role of AI in fraud detection, signature verification, and real-time client data processing
• What’s next for AI and automation in the legal industry?

Timestamps for Easy Navigation

00:00 Introduction – How Sentinel Legal Uses AI to Improve Legal Claims Processing

02:10 The Early Challenges – Spreadsheets, Manual Processing & Data Silos

06:35 How AI-Powered Verification is Stopping Duplicate Claims Before They Happen

10:50 Signature Verification Using AI – Stopping Fraud & Ensuring Compliance

15:25 How Sentinel Legal Built Its Own AI-Powered Legal Dashboard

20:40 Real-Time API Integrations for Credit Reports & DSARs

26:10 Automating Client Communication with AI-Powered Chatbots & Virtual Assistants

31:50 Why Multi-Agent AI Systems Will Revolutionise Legal Automation

38:30 AI Code Writing – How AI is Now Building & Testing Sentinel Legal’s Own Software

45:20 How AI Agents Will Transform Legal Workflows in the Next 12 Months

51:00 Cloud-Based Scalability – Sentinel’s Fully Automated AI Infrastructure

58:40 The Future of AI & Legal Tech – What’s Next for Sentinel Legal?

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What is the FCA’s proposed car finance redress scheme, and how does it affect you?

The FCA has announced a potential industry wide redress scheme for car finance mis-selling, but will it truly deliver fair compensation for consumers?

With lenders setting aside only £1.7 billion for redress while estimates suggest the real figure could exceed £90 billion, there are serious concerns about whether consumers will receive the compensation they deserve.

In this episode, Sam Ward sits down with Mike Arnall, Director of Operations at Sentinel Legal, to discuss:

• What the FCA’s redress scheme really means for consumers
• Why banks have underreported their financial exposure and may owe billions more
• The Supreme Court’s decision to block Treasury’s intervention and what it means for compensation claims
• The hidden commission structures that cost consumers thousands without their knowledge
• Why taking action now is critical before lenders attempt to limit payouts

How do I check if I was mis-sold car finance? Sentinel Legal is leading the fight to hold lenders accountable, ensuring every affected consumer can claim what they are owed.

Check if you’re owed thousands - Start Your Car Finance Claim Now: https://nl.sentinellegal.co.uk/start

Timestamps

00:00 – Introduction to the FCA’s car finance redress scheme
02:15 – What is the FCA’s car finance redress scheme, and how does it affect me?
06:30 – How Santander paid £14.96 million in advanced commissions to lock consumers into high-cost finance deals
10:45 – Supreme Court rejects Treasury’s intervention – what does this mean for claims?
15:20 – FOS fee scandal – how lenders will use fees to block consumer complaints
20:35 – Lloyds Banking Group’s £1.15 billion provision – why it is still not enough
24:50 – The FCA’s failure to regulate hidden commissions for over a decade
29:10 – Will a judicial review of the FCA’s redress scheme be necessary?
33:45 – What happens next – Supreme Court ruling and how lenders will react
38:20 – How much compensation could I get for a mis-sold PCP or HP finance deal?

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