Christophe Jacquet shares some provocative thinking about how the health, wellness, and consumer sectors are increasingly overlapping, including a health design thinking framework that helps us understand why meeting a need isn’t enough to design products and service lines that are successful. We have to consider expectations and life aspirations as well.

This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. It was episode #175 and it originally aired in August 2021.

This show is produced by Shift Forward Health, the consumer experience advisory firm for health systems. (#372)

See omnystudio.com/listener for privacy information.

What can we do about loneliness? The human body needs connection like it needs food, water, and shelter, yet we’re losing points of in-person connection in a tech-enabled world.

Join Melissa Wirt, CEO and Founder of Latched Mama, and host Ann Somers Hogg as they discuss tiny habits to reduce loneliness, the need to simplify progress, and how to show up for somebody else.

Resources:

• Latched Mama - latchedmama.com
• Melissa's book, I Was Told There'd Be a Village: Transforming Motherhood through the Power of Connection - www.amazon.com/Was-Told-Thered-Village-Transforming/dp/1538759055
• The “hug” that America’s mothers need now (Clayton Christensen Institute) - www.christenseninstitute.org/blog/the-hug-that-americas-mothers-need-now/

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4 episodes in 1! Join our first-ever Health System Celebration Series as we recognize the accomplishments of 4 leaders in digital engagement and consumer experience – Northwestern’s Kali Arduine Ihde, URMC’s Michael Hasselberg, MultiCare’s Jeremy Harrison, and Ballad Health’s Taylor Hamilton.

All that, plus the Flava of the Week about Forward Health shutting down. What led to their sudden demise, and what can we learn about the appeal of tech-first, subscription-based health?

This show is produced by Shift Forward Health, the consumer experience advisory firm for health systems. (#371)

See omnystudio.com/listener for privacy information.