Host: Carrie Tuttle
Guest: Margaret Glover

In this candid conversation, Carrie interviews Margaret Glover, Fractional Chief Product Officer at Product Better and a strategic product leader with over 20 years of experience.

As former COO at Virtual Gurus, she drove a 678% revenue increase through U.S. expansion. At Poynt Corporation, Margaret led global product strategy and marketing initiatives. She played a pivotal role in securing strategic partnerships with industry leaders such as Apple, Google, and Nokia.

Margaret shares the importance of data analysis, and how listening to customers through user feedback shapes successful products. She emphasizes the need for effective communication and the balance between data-driven decisions and intuition in innovation.

Margaret talks about how her no-B.S. approach has helped her leadership and balances her compassionate side. She takes pride in mentoring others. The moment when she shares the advice she would give to her younger self is gold!

QUOTE-WORTHY MOMENTS:

“There's a point when technology and data actually gets in the way of operations and progress because we start to rely too heavily on the data and forget that there are humans behind every interaction.”

“…as a product manager, you are bringing all of the disciplines together. So you effectively are the bridge between marketing operations, customer success, the technology team, and you're talking to customers.”

“If you're really attuned to it, there's data everywhere that you can find and figure out how to use it to your benefit.”

EPISODE HIGHLIGHTS:

• Product management is about being the bridge between various disciplines.
• Data analysis is crucial for understanding user behavior and preferences.
• Effective communication is key to team efficiency and success.
• Customer feedback should drive product development decisions.
• Leadership involves empathy and understanding team dynamics.
• Innovation often requires a balance between data and gut instinct.
• Building rapport with clients is essential for understanding their needs.
• A good leader challenges their team to strive for excellence.
• Humility is important in leadership roles.
• Everything starts with the customer in product development.

LINKS FROM EPISODE:Margaret Glover on LinkedIn: https://www.linkedin.com/in/margaretglovercampbell/

Product Better on LinkedIn: https://www.linkedin.com/company/productbetter/

Product Better Website: https://productbetter.ca/

Resources Mentioned:

Atomic Habits – James Clear https://amzn.to/3Ziy92q

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Host: Carrie Tuttle
Guest: Loreen Wales

In this episode, Carrie sits down with Loreen Wales, registered dietician, tech entrepreneur, and founder of My Viva Plan for a conversation that’s as real as it gets about healthcare, leadership, and the wild ride of building something that matters.

Loreen shares the jaw-dropping moment early in her career when patients told her, in no uncertain terms, how broken the system was. Her response? Become part of the solution by transforming clinical “if-then” logic into a digital platform that brings individualized, evidence-based health plans topatients and gives them agency over their health. Her sense of purpose is clear and so is her view on the solution.

Loreen’s journey takes us from the frontlines of public healthcare in Edmonton to the global stage, where she’s shaking up how we think about patient care and digital health. Loreen’s stories—equal parts grit, humility, and humor—are packed with wisdom for leaders who wear everything from lab coats to sneakers. Loreen shares how defining clear values has guided hiring team members and creating a culture she is proud of.

If you want to hear from a leader who refuses to accept the status quo, and how a team can thrive through uncertainty, this episode is for you.

QUOTE-WORTHY MOMENTS:

• “I will never fire people for making mistakes. Ever.”
• “We’re building a digital health company. …the entire team needs to be compassionate about wanting to help improve the care for patients.”
• “I definitely like to give everybody on the team autonomy and a clean slate into building out their position, whatever they want it to be, and to reach for the sky on it.”

EPISODE HIGHLIGHTS:

• Integrated healthcare is essential for effective treatment
• Daily reflections help leaders manage stress and improve self-awareness
• Digital health solutions can personalize patient care plans
• Mental health is a crucial component of overall health
• Leadership requires humility and a focus on core values
• Mistakes are part of the learning process for the team and the leader
• Building a supportive team culture is vital for success
• Self-efficacy is key for patients managing their health
• Team culture is a priority and you have to actively work on it
• Patients often feel overwhelmed by conflicting medical advice
• Personalized care plans are crucial for individual health needs.
• My Viva Plan has proven effective in reducing burnout amonghealthcare professionals
• Global expansion is part of the vision for My Viva Plan

LINKS FROM EPISODE:

Learn more about My Viva Plan @ Website: https://discover.myvivaplan.com

My Viva on LinkedIn: https://www.linkedin.com/company/my-viva-inc/

Instagram: https://www.instagram.com/myvivainc/

Facebook: https://www.facebook.com/myvivainc/

Resources Mentioned:

Five Dysfunctions of a Team – Patrick Lencioni https://amzn.to/3GlQBAB

Leading With Engagement program @ Team Mojo: https://www.teammojo.ca/lead-with-engagement

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Like What You Heard?

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Host: Carrie Tuttle

Guest: Joe Fairleigh

In this episode of Suits & Sneakers, Carrie Tuttle has a candid discussion with Joe Fairleigh, a four-time co-founder and now Vice President of Growth at NanoTess, to explore the art of market disruption, healing technologies, and building high-performing teams from scratch!

With over $250 million in market-disruptive products launched, Joe shares his journey from pioneering new markets in the United States to coming back to Canada and joining NanoTess, a company revolutionizing wound care with its groundbreaking bio-catalyst gel technology.

Listen to how the chocolate bar analogy demonstrates layers of decision-making, reminding leaders to consider every touchpoint in the customer journey. Joe shares the qualities to look for in early-stage team members to be successful and his experience with working on both sides of the US-Canada border.

Joe’s leadership philosophy involves debriefing wins as opportunities to scale and using data to look for patterns and inform tweaks in strategy. He encourages sharing ‘oh crap’ moments within the team and understanding the market by digging deep into customer pain.

There are so many fascinating stories you won’t want to miss!

QUOTE-WORTHY MOMENTS:

• “If you’re always saying, ‘The market just doesn’t get it,’ thenyou don’t get the market.”
• “People make decisions on pain, not gain. Understand their pain, and you will excel.”
• “Persistence isn’t about being pushy; it’s about showing value until others can’t ignore it.”

EPISODE HIGHLIGHTS:

• Persistence is crucial in entrepreneurial journeys.
• Building teams from scratch allows for unique leadership opportunities.
• NanoTess focuses on innovative healing technology.
• Recognizing the emotional impact of healing on patients is vital.
• Data-driven decision-making enhances business strategies.
• Understanding client needs is essential for success.
• Celebrating mistakes fosters a learning environment.
• Leadership is about the team's accomplishments, not individual success.
• Innovation is necessary for growth in competitive markets.
• Instinct plays a role alongside data in decision-making

• Understanding market dynamics is key to excelling in business.

LINKS FROM EPISODE:

Joe Fairleigh on LinkedIn: https://www.linkedin.com/in/joe-fairleigh-38ba7b2/

Learn more about NanoTess @ Website: https://nanotess.com/

NanoTess on LinkedIn: https://www.linkedin.com/company/nanotess-inc/

Resources Mentioned:

Leading With Engagement program @ Team Mojo: https://www.teammojo.ca/lead-with-engagement

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Interested in being a guest on Suits & Sneakers? APPLY HERE

Don’t forget to like, subscribe, or follow us on YouTube, Spotify or your favorite podcast player, so you never miss an episode!