Superstar Communicator podcast

By: Susan Heaton Wright
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  • Summary

  • Do you want to be a great speaking communicator? To really engage with your audience? With your customers, your colleagues and prospects? Be more visible and make an impact when you speak? This great show has interviews with business leaders, who share their top tips. Hosted by award winning international communications expert Susan Heaton-Wright and composer Nick Simon. They also shares masterclasses on a range of speaking and communication topics. No longer be afraid to speak: go for it instead! Sign up our 10 Top Tips to being a SuperStar Communicator https://superstarcommunicator.com/ten-top-tips/
    Copyright Susan Heaton Wright 2023
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Career Success Economics Education
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Episodes
  • Can we just get along? A return to Civiity.

    Can we just get along? A return to Civiity.
    Sep 30 2024
    "Can we just get along" A return to civility. Welcome back to the Superstar Communicator podcast! In today's episode, hosts Susan Heaton-Wright and Nick Simon are joined by special guest Diana Peterson More, a best-selling author and former employment lawyer. Together, they delve into the art of civil dialogue and the return to civility in today's challenging times. Diana shares insightful strategies for effective communication, using personal anecdotes and practical advice to navigate difficult conversations. From the power of "I" statements to the impact of the "lizard brain," this episode promises to offer valuable insights on how to foster understanding and find common ground in our interactions. So, join us as we explore the importance of courageous communication in cultivating a more harmonious and civil society. Speaker Bios " Diana Peterson More" is a best-selling author and former practicing employment lawyer who specializes in helping clients navigate difficult conversations and opposing views in the workplace. She is known for her expertise in people strategies and organizational systems to support strategic workplace goals. Susan is also a blogger, guest columnist, and frequent conference presenter, and has been featured in CEO Magazine and on numerous podcasts. She is dedicated to helping individuals and organizations effectively communicate and overcome challenging conversations and opposition within meetings. Key Topics Trusted Advisors: "But then, honestly, that and that's why I have kind of these trusted advisors because there are a few people that I didn't like for whatever reason, and I would kind of bend over backwards to be fair with those individuals, sometimes to my detriment." — Diana Peterson More 00:10:0700:10:24 The Challenge of Objectivity in Performance Evaluations: "So that that suggests to me that one can never be a 100% neutral." — Diana Peterson More 00:11:4400:11:48 Viral Topic: Survey on Worldviews Quote: "Most of us tend to speak more frequently with people who agree with us." — Diana Peterson More 00:14:1600:14:20 Empathy and Assumptions: "Listening without comment and really trying to understand is a way back, But it's difficult again because of that good old lizard brain." — Diana Peterson More 00:18:1600:18:28 Climate Change Conversations: "I tend to watch science programs on our public TV. One of them is called Nova. And I said they had just shown something where, the reason they finally figured out why the pyramids at Giza were built there because in that time frame, there was a finger of the Nile that came around." — Diana Peterson More 00:19:5100:20:07 The Proliferation of Online Media: "You can argue on opinions, but not on facts." — Diana Peterson More 00:23:5800:24:02 Conflict Management: "I'm a real believer in conflict management as opposed to conflict resolution. And that's because most or many, at least seemingly today, most conflicts arise from a difference in values, heritage, culture." — Diana Peterson More 00:24:1900:24:33 Diversity and Inclusion: "I went to Venice High School, which was extremely diverse, with races and ethnicities and religions. I mean, everybody was there, and we all learned how we could understand and get along with one another." — Diana Peterson More 00:28:4500:28:58 Rodney King and the LA Riots: "Can we all just get along?" — Diana Peterson More 00:34:3500:34:37 The Arc of Change: "The arc is always forward thinking and always to a better way." — Diana Peterson More 00:37:0700:37:10 "Influences on Writing": "Yeah. I was, interested to see, you've been, a lawyer executive officer and an HR lead, and I was just wondering how, which of those, would you say has influenced your writing the most?" — Nick Simon 00:03:2700:03:44 Viral Topic: Surprising Survey Data Surprising Survey Data: "The book is based on 3 years of survey data. Did the survey data surprise you in any way?" — Nick Simon 00:13:2100:13:24 "Importance of Effective Communication: 'But in fact, you've gotta communicate like a boss.'" — Susan Heaton-Wright 00:00:4100:00:43 Navigating Difficult Conversations: "And part of the super superstar communicator work that we do is to have effective two-way conversations." — Susan Heaton-Wright 00:00:4400:00:53 Title: Leadership and Communication in Turbulent Times Quote: "Come Get It, Just Get Along, Rodney King, Courageous Communication, A Return to Civility." — Susan Heaton-Wright 00:02:1200:02:19 "Opposite Sides in Many Things": "You mentioned early on that in your country at the moment there are 2 very opposite sides in many things, and we see this with lots of international events." — Susan Heaton-Wright 00:16:3200:16:49 Quote: "So for example, the COVID, the vaccine was very polarizing, wasn't it? Certainly in this country, in in the United Kingdom, we have Brexit. And, you know, I have to be honest, I was in the library and...
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    38 mins
  • The Power of Videos for Human Connection

    The Power of Videos for Human Connection
    Aug 30 2024
    The power of videos for human connection In this episode of Superstar Communicator, hosts Susan Heaton-Wright and Nick Simon delve into the power of videos for human connection. They explore how videos can be used to connect with others in a digital world, the importance of storytelling through videos, and the impact of video length on audience engagement. Nick shares insights from his experience in editing videos for clients and highlights the significance of platforms like LinkedIn and Instagram for video sharing. The conversation also touches on the use of captions in videos and provides top tips for creating impactful video content. Listeners are invited to learn more about leveraging videos for communication and marketing as the hosts wrap up with information on how to connect with Nick for video editing services. So sit back, tune in, and discover the power of videos for forging meaningful connections. Key Topics The Evolution of Visual Stimulation: "Videos are basically a storytelling device that you can use to show off or portray a story you want to tell." — Nick Simon 00:02:3400:02:41 "Podcast Content Creation": "It all differs, what you want to do, really. You can have 1 or 2 hour podcasts that, people can put on there in the background, or you can have 1 minute, snippets of a conversation or a story." — Nick Simon 00:02:4800:03:06 "The Power of Human Connection": I think there's, the human element. There's the element that you can, fully involve yourself or imagine yourself in this scenario, that helps you be able to understand what's going on in the story. — Nick Simon 00:03:2200:03:38 "Maximizing Content Creation Efforts": And the end product is 28 minutes of content that you can post whenever you want, consistently once a week or something like that. And when you do that consistently, it builds up to a following. So it's very useful. — Nick Simon 00:04:2800:04:45 Viral Topic: Content Strategy for Different Social Media Platforms Quote: "Yeah. It it depends where, what your, brand is. In this case, it was an accountancy firm, and that is, hyper business. So it would be on LinkedIn hosting on LinkedIn, with a very focused approach of career advising." — Nick Simon 00:04:5600:05:16 The Impact of TikTok on Creativity and Business: "As a composer, it is essentially the most creative and open space for music at the moment, in my opinion." — Nick Simon 00:06:3100:06:35 Captioning in Video Content: "Captions are an amazing tool for simply raising that chance of success for video to be watched over and over again." — Nick Simon 00:07:5000:07:54 Viral Topic: The Power of Video Editing Quote: "And I think that's the, in essence, what video editing is or the video making is. It's essentially creating content that can be consumed by people who have that kind of interest and want to learn more." — Nick Simon 00:09:0000:09:13 Creating a Showreel as a Creative: "It's a really important video thing that you have up your sleeve whenever you're networking or building connections." — Nick Simon 00:09:4200:09:49 Viral topic: Effective social media platforms for networking LinkedIn: "The best way for me is LinkedIn. I frequently use it every day. And that's, in my opinion, the most business like social media that you can, simply reach out to other people you're interested in working with." — Nick Simon 00:11:1200:11:30 The Power of Videos for Human Connection: "Using videos for human connection is a very, very powerful way to connect with other people." — Susan Heaton-Wright 00:01:0000:01:07 Viral Topic: Targeting Audiences on Different Social Media Platforms Quote: "It's interesting, isn't it, thinking about who you're wanting to target and what the purpose is of the video?" — Susan Heaton-Wright 00:07:0100:07:09 Viral Topic: The versatility of showcasing events Quote: "Can it also be used for showcasing a particular event like you did with the art event? Do you have anything that's coming up in your diary to edit?" — Susan Heaton-Wright 00:09:1500:09:25 Contacting the Editor for Video Editing Services: "Before we go, obviously, this is work that you do." — Susan Heaton-Wright 00:10:5200:10:55 Viral Topic: Video Marketing Quote: "If you are thinking or considering using videos as part of your marketing to either showcase your expertise or to share knowledge, do get in touch with Nick." — Susan Heaton-Wright 00:12:0300:12:18 Transcript of The power of videos for human connection SuperStar Communicator Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee. SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence We deliver: ● Masterclasses ● facilitate workshops ● deliver speeches ● face to face and virtually ● coach individuals. Our focus is on ...
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    14 mins
  • Communicating remotely

    Communicating remotely
    Aug 21 2024
    Communicating remotely when you work remotely or leading remote teams In this episode of the Superstar Communicator podcast, hosts Nick Simon and Susan Heaton-Wright delve into the world of remote work and leading remote teams. They discuss the challenges and benefits of working remotely, sharing expert insights and personal experiences. From communication tools and managing expectations to building trust and mutual respect, they provide valuable tips for both remote workers and leaders. Join them as they explore the evolving landscape of remote work and its impact on effective communication. Tune in and be inspired to enhance your remote work experience and leadership skills. Download the transcription here. Key Topics Viral Topic: Remote Collaboration Quote: "It's very useful to be able to essentially work remote with people." — Nick Simon 00:00:5700:01:03 Viral Topic: Remote Work and Commuting Quote: "And, there are solutions for that such as getting a rent renting a place or buying a place in, closer to the work. But that can be incredibly expensive." — Nick Simon 00:02:2500:02:39 "Challenges of Remote Work": "And in a way, working from home can be more distracting because there's less, you might be working in your bedroom or something like that. It's it's, not as good in terms of, being able to focus on work." — Nick Simon 00:04:2600:04:41 Viral Topic - Remote Work: "I work remotely, and I would say that there is a benefit to going to an office and having those kind of loose relationships with other coworkers because it's sort of a mutual interest and that kind of thing." — Nick Simon 00:05:1700:05:20 Remote Work: "With the Internet, it is easy to connect to people and especially tech support tech is based around the Internet and having servers." — Nick Simon 00:07:1600:07:26 Viral Topic: The Simplicity of Online Video Editing Quote: "It's quite straightforward in that way that you receive a video to edit on an online spreadsheet. You finish it and then post it. And I guess, it's quite simple to simply just communicate and give an ETA to when you'll post it." — Nick Simon 00:08:2000:08:30 Viral Topic: Remote Work Management "Remote working is relatively new as a thing, so there'll probably be a solution to that soon." — Nick Simon 00:09:5300:09:56 Viral Topic: Future of Remote Work Software Quote: "And also, I think, there could be a software, similar to Microsoft's, Teams or, if you're depending on what work you're doing. If you're doing accounting, it could be, a special remote work Microsoft Excel spreadsheet, that kind of thing that, monitors and gives a kind of history of entries, something like that that could be, created in the future, to do that kind of work." — Nick Simon 00:10:5700:11:27 Managing Expectations in Work Relations: "So I suppose, manage expectations in general. Don't be too I guess if you're work creating new work relations, it's quite difficult to manage expectations with someone who's new, and you're not aware of how long they take. But in the long run, having trusted people to do that work without having to micromanage them, that's the key to keeping a a a healthy kind of work balance." — Nick Simon 00:13:5400:14:25 Viral Topic: Meeting Your Boss in Person Quote: "And also I think, if you're working remotely and you've never met your boss before, it might be nice to actually go and meet them because that's, yeah, it's a nice kind of get together and you can have a nice, coffee." — Nick Simon 00:14:5000:15:00 Remote Work: "We obviously work remotely. We are not in the same studios, and, I know from my perspective, I work with my suppliers, of course, Nick's one of them, remotely." — Susan Heaton-Wright 00:00:3200:00:46 The Future of Work: "Business leaders are particularly keen to work remotely or have more flexibility in their work patterns." — Susan Heaton-Wright 00:01:5800:02:03 Viral Topic: Remote Work Challenges Quote: "But there is the problem. And for leaders, this is a challenge, really. How do you monitor what people are doing at work? Are they actually doing their work or are they watching films on Netflix? How can you check that people are doing the work?" — Susan Heaton-Wright 00:03:3900:03:58 Viral Topic: Minimizing Distractions in the Workplace Quote: "But do you think working at in an office where there are other people around you, you can be distracted by a conversation, you know, it's the final of the of the traitors today, there being massive conversations about who's going to win the money, which remotely you wouldn't have." — Susan Heaton-Wright 00:04:4200:05:04 Remote Work Challenges: "How does that work remotely?" — Susan Heaton-Wright 00:06:5200:06:54 "The Future of Work": Do you think that they should think of jobs, work being a series of small tasks or small projects so that they can see when they are completed? — Susan Heaton-Wright 00:08:5700:09:09 Micromanagement in the Workplace: "But ...
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    17 mins

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