• Check out Constellation’s October event: Connected Enterprise 2023
• What a great sense that things are ALWAYS exciting — but in early days of his career that exciting-ness was slower.
• “Smith” — highly common last name these days — tied to the old profession of blacksmithing. What’s the new “smith” these days? Probably producting software.
• Holger: why can’t email be done better? (Yeah. I agree here for sure. It seems like a useful holdover ripe for some kind of sea change.)
• The art is finding the right ratio between human and automation. Find the right pace of digital transformation for people.
• Stay until the end where Holger catches me forgetting what we’d discussed in the pre-show!
• The “money quotes” section below is intentionally truncated. Holger says so many little nuggets of wisdom that I found myself just transcribing the episode.

Holger

It’s all about how we will work, what we will work on, what we will get paid to work on…and it’s changing rapidly.

You have to reinvent yourself every 5 years.

You have to find the right balance between the skills of people and the automation you can provide them. Companies who do that right do amazing things.

SAP is like concrete: it’s great when it’s warm and moving…but [after time] you need a sledgehammer to fix it.

James

You’re seeing the veil between the back office and the front office be torn apart — but it’s also creating lots of consternation and hand-wringing.

Paul

It’s never been more clear than now that what you do for work and how you do it have the distinct possibility of changing right under your feet. Difference is faster, now.

James and I sat down to ruminate and prepare for our upcoming next season: The Future of Work. It’s obvious that GPT (and especially ChatGPT) has completely saturated everyone’s brains. It seems like we’re finally seeing the veil between front-office and back-office start to tear. But most of all, we are PUMPED about this season — as both a way to learn from great guests, and as a time capsule of a unique moment in tech history.

James

You’re seeing a shift from systems being systems of record to decision support.

The proliferation of low-code tools are making it much more accessible to interconnect front-office and back-office systems.

This is coming very soon: enterprise-grade GPT services that train on your data.

Intranets are usually where information goes to die.

Paul

The future of work is about the new ubiquity of really good tech. There’s a shift going on in how much businesses believe they can actually do with technology.

I see the lights turn on with more non-techie people now, when the conversation turns to what you can do with it in your business.

The fact that the world is changing so fast means that there is such a thing as “The Future of Work”.

ChatGPT made the magic of tech real to people who don’t give a crap about tech. We as techies live in a world where we have always believed [that tech could make a real difference], but now it’s clear to non-techies.