T.A.G.S (The Abhinav Gupta Show) Podcast By Abhinav Gupta cover art

T.A.G.S (The Abhinav Gupta Show)

T.A.G.S (The Abhinav Gupta Show)

By: Abhinav Gupta
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About this listen

We aim to have hyper-focused, high-value conversations on Salesforce with guests from diverse backgrounds and geographies. Conversations that inspire a wider community with a range of ideas from Trailblazers coming from diverse backgrounds.Abhinav Gupta
Episodes
  • Non Profits, AI and Salesforce with Tom Leddy
    Mar 6 2025

    In this conversation, Tom Leddy, a seasoned architect from Salesforce, shares his extensive journey in the tech industry, focusing on his experiences with Salesforce and nonprofits. He discusses the evolution of technology, the importance of communication skills in tech careers, and the challenges faced by nonprofits in adopting technology. Tom also highlights the role of AI in nonprofits and the future of architecture in the tech landscape, emphasizing the need for strategic thinking and adaptability in a rapidly changing environment.TakeawaysTom Leddy has over 20 years of experience in tech, with a focus on Salesforce.He transitioned from a developer to an architect due to his communication skills.Tom's early work in telecommunications helped automate complex calculations for cell towers.He recognized the potential of Salesforce while working with SAP CRM.Nonprofits often struggle with technical debt and lack of skilled IT personnel.AI is set to revolutionize how nonprofits operate and manage donations.The Well-Architected Framework aims to provide guidance for nonprofits in tech.Tom emphasizes the importance of strategic thinking in tech architecture.The nonprofit sector is diverse, making it challenging to implement standardized solutions.There are significant opportunities in tech for those willing to adapt to AI.Chapters00:00 Introduction to Tom Leddy's Journey05:50 Early Career and Impactful Projects11:07 Transition to SAP and CRM Systems18:31 The Shift to Salesforce25:17 Finding Purpose in Nonprofits and Community Work28:33 Navigating Nonprofit Technology Challenges34:47 The Importance of Strategic Software Implementation37:23 Creating the Well-Architected Framework42:45 AI in Nonprofits: Opportunities and Challenges51:59 The Future of Roles in the Age of AI56:35 Intro Banner.mp4Connect with Tom- https://www.linkedin.com/in/tomleddy/- https://amazon.com/author/tomleddy

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    57 mins
  • The Future of AI and Salesforce: Insights from Mohith Shrivastava
    Jan 23 2025

    In this episode, Abhinav hosts Mohith Shrivastava, Developer Advocate at Salesforce, to discuss:

    • The transformative role of AI in Salesforce, including tools like Agentforce and Data Cloud.

    • Tips for developers to stay ahead in the AI-driven era.

    • The art and science of prompt engineering and how it empowers LLMs.

    • Mohith’s personal journey from hackathons to advocacy, blending creativity with technology.


    Tune in for actionable insights and an engaging conversation on the future of AI, agents, and Salesforce innovations.


    References:

    - Connect with Mohith on LinkedIn

    - Prompt Engineering Blog by Mohith

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    1 hr and 21 mins
  • Demystifying AI Agents with Clientell
    Jan 7 2025

    In this conversation, Abhinav hosts Neil Sarkar and Aryan Trip, co-founders of Clientell, to discuss their entrepreneurial journey, their startup's evolution, and AI's role in enhancing Salesforce operations. They delve into the challenges faced in the startup ecosystem, the importance of revenue operations, and how AI agents can streamline business processes. The discussion also covers the future of AI in tech jobs, the capabilities of Clientell's AI tools, and their vision for the company's future.


    Takeaways

    - Neil's journey into entrepreneurship began with a dating app in college.

    - Clientell was founded to solve issues with data management in marketing.

    - Salesforce is a powerful tool that many companies underutilize.

    - AI agents can significantly reduce the time spent on repetitive tasks.

    - The future of AI in business is about enhancing human creativity, not replacing it.

    - Clientell aims to create a fully automated admin agent for Salesforce.

    - The integration of AI into business processes can lead to better decision-making.

    - Data loader.ai simplifies the data loading process for Salesforce users.

    - AI will empower users to interact with their data in natural language.

    - The architecture for AI agents in Salesforce is evolving rapidly.



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    1 hr and 5 mins
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