In episode 45 of the Town Manager Download, Kevin and Taylor are joined by Fire Chief Seth Colby to detail his leadership transition, the department's strategic plan driven by community feedback, and the evolving landscape of modern firefighting. He emphasizes priorities like enhanced public communication, expanded education, and continuous professional development while maintaining the department's core values.

In Episode 44, Kevin and Taylor continue their insightful conversation with Kristina Ordung, focusing on Shrewsbury's innovative approach to employee benefits. Discover how Shrewsbury became the first local government in Massachusetts to offer comprehensive Paid Family Medical Leave (PFML) for non-union employees, positioning the Town as a competitive employer in the region. The episode covers how these changes support work-life balance, improve retention, and keep the Town ahead in the evolving public sector landscape.

In Episode 43 of The Town Manager Download, Kevin and Taylor sit down with Kristina Ordung, Shrewsbury's Human Resources Director, to explore Shrewsbury’s shift from a longevity-based pay model to a performance-based appraisal system designed to attract, retain, and motivate top talent. Learn how this transformation is shaping a high-performing workforce and aligning employee success with the Town’s strategic goals.