The Action Item Podcast

By: Trevor Hunter
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  • Summary

  • Welcome to The Action Item Podcast!

    Join business owners Trevor Hunter and Leo Lopez as they share wisdom from decades of real-world challenges. Trevor, with his marketing and operations expertise, and Leo, the expert in customer experience and call centers, dive deep into personal experiences and client stories, highlighting the hurdles and victories of entrepreneurship.

    Each episode ends with a powerful action item you can implement today. Whether optimizing workflow, handling late payments, or leveraging AI solutions, we’ve got your back. Subscribe now and let’s scale up together!
    © 2024 The Action Item Podcast
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Episodes
  • Mastering the Challenge: Effective Strategies for Handling Difficult Clients

    Mastering the Challenge: Effective Strategies for Handling Difficult Clients
    Sep 25 2024

    In this episode, we delve into the art of managing difficult clients. We'll share proven strategies for de-escalating tense situations and provide insights on how to qualify clients to ensure they align with your company’s values and capabilities. Join us as we explore practical tips and real-life scenarios that can help you turn challenging interactions into successful partnerships.

    Our Website Links

    • Youtube
    • The Action Item Podcast
    • Calltastic
    • FOCUS Digital Marketing

    Social Media Links

    • Leo Lopez LinkedIn
    • Trevor Hunter LinkedIn
    • Instagram
    • Calltastic YouTube
    • FOCUS Digital Marketing YouTube
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    45 mins
  • Elevate Your Life, Business, and Mindset with These Must-Read Books

    Elevate Your Life, Business, and Mindset with These Must-Read Books
    Aug 12 2024

    Explore four books that can have a significant impact on both your business and personal life. We break down key insights from each book and discuss practical ways to apply these lessons for better results and growth. Discover how these essential reads can inspire change and improve your everyday life.

    Our Website Links

    • Youtube
    • The Action Item Podcast
    • Calltastic
    • FOCUS Digital Marketing

    Social Media Links

    • Leo Lopez LinkedIn
    • Trevor Hunter LinkedIn
    • Instagram
    • Calltastic YouTube
    • FOCUS Digital Marketing YouTube
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    36 mins
  • SPECIAL EPISODE: Do People Hate Dealing with Ai? Surprising Survey Results from 1,000 people

    SPECIAL EPISODE: Do People Hate Dealing with Ai? Surprising Survey Results from 1,000 people
    Jul 31 2024

    In this episode, we explore the public's acceptance of AI, particularly in voice call support. We discuss the survey results from 1,000 consumers, highlighting their experiences and perceptions. Tune in to discover how AI is reshaping customer service and the key takeaways for businesses.

    🔗 Episode Resources: https://www.theactionitempodcast.com/resources/

    Our Website Links

    • Youtube
    • The Action Item Podcast
    • Calltastic
    • FOCUS Digital Marketing

    Social Media Links

    • Leo Lopez LinkedIn
    • Trevor Hunter LinkedIn
    • Instagram
    • Calltastic YouTube
    • FOCUS Digital Marketing YouTube
    Show more Show less
    36 mins
Leadership Economics
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