The Art Of Hospitality

By: The Business Blacksmith
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  • Summary

  • Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation. We tackle the gamut—marketing strategies, guest relations, property management, and internal operations—all while keeping an eye on the ever-changing landscape of our industry. This isn't just about running a vacation rental management business; it's about mastering the Art of Hospitality, where operational precision and thought leadership intersect to create extraordinary experiences. So, if you're keen on listening to discussions that marry tactical excellence with intellectual depth, all underpinned by game-changing digital strategies, you're in the right place. Join us as we redefine what it means to excel in the vacation rental industry.
    @ 2024 The Art of Hospitality Podcast. All Rights Reserved.
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Economics Management Management & Leadership Marketing Marketing & Sales
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Episodes
  • The Host Trio Checks Into Industry News & Changes So Far In 2025

    The Host Trio Checks Into Industry News & Changes So Far In 2025
    Mar 26 2025

    In this episode, we go "guestless" and focus on the news, industry trends and changes happening to our space so far in 2025.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • SCOOP: VTrips' Steve Milo Is Out as CEO
    • Vacasa Accepts Revised Acquisition Offer, Turns Down Rival's Higher Bid
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    41 mins
  • What The New AI Platforms Mean For The VRM Software Space... (With Moran Goldboim)

    What The New AI Platforms Mean For The VRM Software Space... (With Moran Goldboim)
    Mar 19 2025

    In this episode, Moran Goldboim of Boom to talk all things AI, tech, platforms, APIs, building true "enterprise" software and a LOT more...

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Moran Goldboim
    • Boom
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    50 mins
  • Talking Industry Trends & The State Of Global Vacation Rental Business (With Simon Lehmann)

    Talking Industry Trends & The State Of Global Vacation Rental Business (With Simon Lehmann)
    Mar 12 2025

    In this episode, Simon Lehmann joins to chat all things growth, industry trends, his advice to new property managers, international market differences and where things are likely headed into 2025 and beyond.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Simon Lehmann
    • AJL Atelier
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    51 mins

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