
The Art of Saying "No" - Assertive Communication
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In this episode of the Work Unravelled podcast, we delve into the critical skill of saying "no" in the workplace.
We discuss:
✔️ The challenges and importance of being assertive
✔️ The consequences of being a 'yes person.'
✔️ The DESC script method helps listeners say "no" respectfully and effectively.
✔️ The role of leaders in protecting their teams from overcommitment
✔️ The cultural factors that make saying "no" difficult
✔️ Actionable strategies to balance their workload, protect their time, and maintain their integrity.
✔️ and more...
📍Timestamps
- 00:00 Introduction to Work Unravelled Podcast
- 00:32 The Power of Saying No
- 02:03 Understanding Assertiveness
- 04:19 The Importance of Setting Boundaries
- 07:45 Leadership and Assertiveness
- 13:32 Challenges in Saying No
- 23:23 Strategies for Saying No Effectively
- 30:28 Final Thoughts and Tips
Support the show
👉Find Andrew online at: https://www.andrewlloydgordon.co.uk/
👉Find Scott online at: https://linktr.ee/scottfulton
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