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The B2B Playbook

The B2B Playbook

By: Kevin Chen & George Coudounaris
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About this listen

Selling Business to Business? Trying to do everything, but not sure if any of it works? We’re here to help! We're Kevin and George - digital marketing professionals who are here to share with you the RIGHT plan so you can get your amazing business growing online. We’ve waded through the noise, made the mistakes, and found what works so you don't have to. We also share tips, tricks and templates from our upcoming playbook and insights from successful people in the industry. If you’re in a B2B business and like to see your marketing work for you, then this is the podcast for you! Subscribe to get the latest from the B2B Playbook first. Join our CLUB of B2B owners and marketers on LinkedIn sharing their experiences https://www.linkedin.com/groups/13980317/ Want more? Check out our weekly articles on https://theb2bplaybook.com/ Remember, with the right plan, anyone can grow their business online!Copyright 2025 Kevin Chen & George Coudounaris Economics Leadership Management & Leadership Marketing Marketing & Sales
Episodes
  • #185: Why Most B2B Sales Teams Are Failing (And How to Fix It) - Amarpreet Kalkat - Founder of Humantic AI
    Jun 9 2025

    Why Most B2B Sales Teams Are Failing (And How to Fix It)

    Most B2B sales teams are stuck in outdated tactics – pushing for meetings, flooding inboxes, and hoping something sticks.

    But that’s not how today’s buyer wants to buy.


    In this episode, we sit down with Amarpreet Kalkat (Founder of Humantic AI) and our own Adem Manderovic (Co-founder of CRO School) to break down what’s broken in B2B sales – and what comes next.


    We dive into how AI can be used to build trust, not spam, and how real commercial oversight starts with market validation, not meetings booked.


    Here’s what we cover in this episode:

    + Why the predictable revenue model has failed us

    + How to segment and validate your market the right way

    + The DISC profiling framework that changes how you sell


    Tune in and learn:

    + Why AI is wings for the good… but crutches for the lazy

    + The Dust Bowl of B2B sales – and how to escape it

    + How CRO School and Humantic AI fit together


    If you’re in B2B and tired of tactics that don’t work anymore, this is a must-watch.


    -----------------------------------------------------

    🔗 Links + CTAs

    -----------------------------------------------------


    💼 Need help running your own LinkedIn Thought Leadership Ads? https://theb2bplaybook.com/linkedin-ads-agency


    🧠 Learn how to drive revenue across your organisation with CRO School: https://theb2bplaybook.com/cro-school


    🎓 Join our Demand Generation Program: https://theb2bplaybook.com/demand-generation-course


    -----------------------------------------------------

    🧑‍🎓ACCESS our B2B COURSES: https://theb2bplaybook.com/courses


    📺 YouTube: https://www.youtube.com/@theb2bplaybook

    📩 Newsletter: https://theb2bplaybook.com/newsletter/

    📚 Latest content: https://theb2bplaybook.com/

    -----------------------------------------------------


    00:00 Why B2B Sales is Broken in 2025

    03:00 What is Humantic AI & How It Works

    06:00 What Broke B2B Go-To-Market (And How to Fix It)

    08:45 How B2B Buyer Behaviour Has Radically Changed

    11:30 Why Predictable Revenue Doesn’t Work Anymore

    13:45 Lessons from the Australian Market

    16:15 The Real Reason Teams Default to Volume

    18:30 The 'Dust Bowl' Analogy of B2B Sales

    21:00 Why Most B2B Sales Teams Are Stuck in 2010

    23:30 What Market Validation Actually Means

    26:30 DISC Profiles: Stop Selling to Personas

    30:00 Matching Message, Timing & Channel with Buyer Personality

    33:00 Why AI Makes Lazy Sellers Worse, Not Better

    37:00 Why GTM Tools Can't Replace Commercial Sense

    40:00 The Rise of Full-Cycle Selling & Death of the SDR Model

    43:00 Will AI Replace Bad Sellers? Amarpreet’s Warning

    46:30 Fitness, Spinal Injuries & The Grit Behind CRO School

    49:30 Why No Kid Wants to Be a Salesperson (But Should!)


    -----------------------------------------------------


    👥 Are you a B2B marketer in a small team??


    💰 Need to bring in more revenue for your company (so sales and your boss love you??)


    Get the:

    🔹 strategy

    🔹 templates

    🔹 tools


    So you have everything you need to drive more revenue for your brand.


    See why other B2B marketers like you love The B2B Incubator


    https://theb2bplaybook.com/demand-generation-course


    S07 E185 - The B2B Playbook

    #b2b #b2bmarketing #digitalmarketing #b2bsaas #salesstrategy #humanticai #cro_school #buyerfirst #gtm

    Show more Show less
    58 mins
  • #184: How Far Should You Niche Down? Finding Your Minimum Viable Market
    Jun 1 2025

    How Far Should You Niche Down? (And How to Know You’ve Got It Right)

    Most marketers are targeting too broadly—and it’s killing their go-to-market.


    In this episode, we walk you through how to find your Minimum Viable Market—the smallest audience that can sustain your business and evangelize your solution.


    We’ll show you how to use your existing data and customer base to define a market you can actually win, instead of burning budget trying to win everyone.


    Here’s what we cover in this episode:

    + Why niching down feels scary—but works

    + How to use the 80/20 rule to uncover your best (and worst) customers

    + How to test and validate if your niche is big enough to sustain your business


    Tune in and learn:

    + The full step-by-step process to finding your Minimum Viable Market

    + Real examples of how to apply firmographic, demographic, and psychographic filters

    + How to reposition your business over time without losing momentum


    This episode is a must-watch for any B2B marketer struggling to get cut-through in a crowded market. If you’re stuck trying to build pipeline, this is the most important strategy you’re probably missing.


    -----------------------------------------------------

    🔗 Links + CTAs

    -----------------------------------------------------


    💼 Need help running your own LinkedIn Thought Leadership Ads? https://theb2bplaybook.com/linkedin-ads-agency


    🧠 Learn how to drive revenue across your organisation with CRO School: https://theb2bplaybook.com/cro-school


    🎓 Join our Demand Generation Program: https://theb2bplaybook.com/demand-generation-course


    -----------------------------------------------------

    🧑‍🎓ACCESS our B2B COURSES: https://theb2bplaybook.com/courses


    📺 YouTube: https://www.youtube.com/@theb2bplaybook

    📩 Newsletter: https://theb2bplaybook.com/newsletter/

    📚 Latest content: https://theb2bplaybook.com/

    -----------------------------------------------------


    00:00 How Far Should You Niche Down?

    01:00 Why Niching Down Feels Risky (But Works)

    02:10 Broad Targeting Is Killing Your Cut-Through

    03:40 The Greek Wedding Analogy: Why Specificity Wins

    05:00 Seth Godin's Take on Minimum Viable Market

    06:10 How to Spot Underserved Niches

    07:30 Step 1: Start With an 80/20 Customer Analysis

    08:30 Revenue Isn’t Everything: Find Profitable Segments

    09:50 What to Look for in Your Dream Customers

    11:00 Real Example: ESG and the Modern Slavery Act

    12:40 Step 2: Catalog Your Market and Validate Demand

    14:00 What If Your Market Is Too Small (or Big)?

    15:30 Don’t Forget to Call Your Churned Accounts

    16:30 Our Journey: From Broad B2B to Demand Gen Marketers

    17:40 Why You Can (And Should) Reposition Over Time

    18:40 Final Takeaways: Nail Your Niche and Expand Later


    -----------------------------------------------------


    👥 Are you a B2B marketer in a small team??


    💰 Need to bring in more revenue for your company (so sales and your boss love you??)


    Get the:

    🔹 strategy

    🔹 templates

    🔹 tools


    So you have everything you need to drive more revenue for your brand.


    See why other B2B marketers like you love The B2B Incubator


    Check out: https://theb2bplaybook.com/demand-gen...


    S07 E184 - The B2B Playbook

    #b2b #b2bmarketing #digitalmarketing #b2bsaas

    Show more Show less
    24 mins
  • #183: How to Use AI to Cut Customer Research Time in Half
    May 18 2025

    How to Use AI to Cut Customer Research Time in Half

    Most B2B marketers know customer research is crucial, but gathering and acting on insights can be so time consuming.


    This week, we're breaking down exactly how you can leverage AI tools to dramatically speed up your customer research - without losing the valuable depth and insights you rely on.


    We've experimented extensively and will share the exact process that allows marketers in small teams to finally complete customer interviews efficiently. Using AI the right way can transform qualitative data into clear, actionable insights faster than ever.


    Tune in and learn:

    + The best AI tools for transcribing and summarizing customer interviews

    + How to avoid common pitfalls (like AI hallucinations!)

    + The quickest way to build accurate, insightful customer avatars


    This episode is a must-watch for B2B marketers tired of customer research always falling off the to-do list.


    -----------------------------------------------------

    🔗 Links + CTAs

    -----------------------------------------------------


    💼 Need help running your own LinkedIn Thought Leadership Ads? https://theb2bplaybook.com/linkedin-ads-agency


    🧠 Learn how to drive revenue across your organisation with CRO School: https://theb2bplaybook.com/cro-school


    🎓 Join our Demand Generation Program: https://theb2bplaybook.com/demand-generation-course


    -----------------------------------------------------

    🧑‍🎓ACCESS our B2B COURSES: https://theb2bplaybook.com/courses


    📺 YouTube: https://www.youtube.com/@theb2bplaybook

    📩 Newsletter: https://theb2bplaybook.com/newsletter/

    📚 Latest content: https://theb2bplaybook.com/

    -----------------------------------------------------


    00:00 How to Accelerate B2B Research with AI

    01:09 Quick Recap: Our Proven '5 BEs Framework'

    02:39 Why Customer Interviews Keep Getting Ignored

    04:00 The Truth About AI and Customer Research

    05:52 Can AI Really Replace Qualitative Research?

    08:48 The Best AI Tools for Recording & Transcription

    11:15 How AI Summarizes Customer Conversations

    12:11 Real-Life Example: Quick Customer Insights Capture

    13:19 Crucial Step: Validate Your AI Findings

    14:43 Creating Your Dream Customer Avatar with AI

    15:15 Advanced Tip: Custom GPT for Deep Insights

    16:00 Aligning Marketing, Sales, and Product Teams with AI

    16:36 Key Watch-outs When Using AI in Research

    17:41 Avoid AI Hallucinations with These Simple Steps

    18:46 Secrets to Capturing Powerful Customer Quotes


    -----------------------------------------------------


    👥 Are you a B2B marketer in a small team??


    💰 Need to bring in more revenue for your company (so sales and your boss love you??)


    Get the:

    🔹 strategy

    🔹 templates

    🔹 tools


    So you have everything you need to drive more revenue for your brand.


    See why other B2B marketers like you love The B2B Incubator


    Check out: https://theb2bplaybook.com/demand-gen...


    S07 E183 - The B2B Playbook

    #b2b #b2bmarketing #digitalmarketing #b2bsaas #AI #CustomerResearch



    Show more Show less
    25 mins
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