In this episode of The Business Owner's IT Podcast, hosts Anthony Gerasch and Ryan Carter dive into the all-too-common headaches MSPs face when reality doesn't match the sales pitch. From outdated servers running Windows Server 2012 to clients who "have" Microsoft 365… but are still using Yahoo email—this episode is packed with stories that tech champions will find both relatable and eye-opening.Learn how miscommunication between sales and service teams can snowball into costly issues and why businesses clinging to legacy systems are exposing themselves to significant security and compliance risks. Tony and Ryan share real-world examples, practical insights, and a few laughs along the way (plus a surprise Grandpa announcement 👶).🎧 Topics covered:✅ Risks of running outdated tech and unsupported software.✅ The chaos of fake Microsoft 365 setups.✅ Encryption & compliance issues (HIPAA, anyone?)✅ Why small businesses need frameworks and managed IT partners to thrive.📢 Whether you're a business owner, office manager, or fellow MSP, this episode is for you.#managedserviceprovider #IT #cyberresilience #cybersecurity #informationtechnology #businessowner #smallbusinessowner #entrepeneur #networksolutions #frankfortillinois #mokenaillinois #orlandparkillinois #tinleyparkillinois #chicagoillinois #mindset #entrepeneurtips #podcast #itpodcast Since 1997, Unique Computing Solutions has been providing businesses with the IT support and IT solutions they need to streamline communications, boost productivity, and increase profitability. Our team of technical experts has years of experience with computer networking, security, data backup, computer repair, email support, and more.But what truly makes us unique as a managed service provider is our commitment to providing unmatched customer service. We're not your partner only when something goes wrong. We work with you every step of the way, from learning the ins and outs of your business to strategically aligning your infrastructure with your goals and catering to your every technological need. We build lasting relationships with our clients and are proud to say clients who have been with us since the launch of our business 22 years ago are still with us today.Website: https://uniquecomputingsolutions.com/Linkedin: https://www.linkedin.com/company/unique-computing-solutionsFacebook: https://www.facebook.com/UniqueComputingSolutionsYouTube: https://www.youtube.com/@uniquecomputingsolutionsTwitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/Twitter: https://twitter.com/qputingInstagram: https://www.instagram.com/qputing/TikTok: https://www.tiktok.com/@uniquecomputingsolutionsSpotify: https://open.spotify.com/show/3ysyf6NcGAXfM2Ai6T5wQdApple Podcasts: https://podcasts.apple.com/us/podcast/the-business-owners-it-podcast/id1768340957