Join Brian Glass and Josh Baron as they delve into the art of relationship management and its transformative impact on referral-based law practices. They explore strategies like targeted outreach to referral partners and the 'Dream 100' approach to network building, emphasizing authenticity and trust in professional partnerships.

In this episode, Josh Baron speaks with Natey Ndlovu, a lawyer in the midst of transitioning from firm life to starting her own criminal defense practice. As Natey navigates her final days at her current firm, she shares the overwhelming challenges of managing deadlines, client notifications, and the emotional aspects of making a major career change. Josh offers practical time management insights for knowledge workers and shares his own journey of creating better boundaries around client consultations.

Key Takeaways

Time Management for Knowledge Workers

• Time management isn't a problem to "solve" but part of the human condition
• Knowledge work can't be measured by the same metrics as factory work
• Looking at monthly results rather than hourly productivity often provides a better measure of success
• Sometimes activities that don't look productive (like staring out the window) can lead to breakthrough insights

The Emotional Side of Transitions

• Leaving a firm often feels like "breaking up" with someone when you know it's not working out
• The relief of finally making the decision can be significant
• Managing transitions involves both practical and emotional challenges

Better Ways to Measure Your Day

• Instead of counting tasks completed, ask: "Was I engaged? Was I kind?"
• To-do lists will never be completely finished - making peace with this is essential
• Sometimes necessary work isn't exciting but still needs to be done

The Consultation Block Strategy

• Setting specific times for consultations instead of being always available
• Having staff screen potential clients to ensure fit
• Results in higher sign-up rates and better preparation
• Allows you to show up as your best self for client interactions

Overcoming Fear of Setting Boundaries

• Initial fears about losing business are often unfounded
• Setting boundaries can actually improve both client experience and your quality of life
• The "catastrophizing" mindset often prevents positive practice improvements

Mentioned Resources

• "Four Thousand Weeks" by Oliver Burkeman
• "Meditations for Mortals" by Oliver Burkeman
• "Slow Productivity" by Cal Newport

About Natey Ndlovu

Natey is transitioning from an established law firm to launching her own criminal defense practice. Her experience includes working as a public defender.

Natey's firm: Cornick Ndlovu, PLC
https://www.virginia-criminal.com/

Connect With Us

• The Business of Law Podcast: https://businessoflaw.transistor.fm/
• Josh Baron: https://www.linkedin.com/in/joshuabaron/
• Have a topic suggestion or want to be a guest? Email baron.josh@gmail.com

This conversation with California-based R.J. Dreiling was so much fun! We discuss potential client consultations, energy and time management, and criminal defense as an art, not a science.

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"Sock Hop" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/

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