• The Business of Learning, Episode 79: Unpacking the ISO Guidelines for L&D Metrics

  • Sep 30 2024
  • Length: 52 mins
  • Podcast

The Business of Learning, Episode 79: Unpacking the ISO Guidelines for L&D Metrics

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  • Summary

  • In this episode of The Business of Learning, we spoke with Tom Whelan, Ph.D., director of corporate research at Training Industry, about training measurement. Specifically, we discussed the International Organization for Standardization, or ISO’s, latest guidance for L&D metrics, which are further detailed in the Training Industry Research e-book “Learning Measurement for Modern Business: Making Sense of ISO 30437.”

    Tune in now for insights on:

    • The 5-4-3 Framework.
    • The three categories of metrics mentioned in the report — efficacy, effectiveness and outcome metrics.
    • What these guidelines mean for the training vendor market moving forward.
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