The Meetings & Events Committee (EMEA) brings you this podcast which showcases How Radisson Hotel Group is using AI to optimize venue sourcing for buyers and suppliers. In this episode, Verónica González, a member of the GBTA M&E Committee, and head of Hotel Distribution Account Management at Amadeus IT Group, talks with Mandy Stam from Radisson Hotel Group and key technology partners, to learn more about how Radisson Hotel Groups optimizes M&E RFP Response Time, Conversion Rate and Revenue Generation with the use of AI. They share expertise and insights regarding

• • M&E Demand trends.
• • Buyers’ behavior.
• • Suppliers’ challenges.
• • How suppliers are using AI to better serve buyers.
• • RPA and AI trials and errors.
• • Outcome expected.
• • Challenges faced & Lesson learned.
• • Keys to success: flexibility, partnership, innovation, etc.
• • Results achieved

Names:

• • Verónica González, a member of the M&E Committee, global head of Hospitality Distribution Account Management at Amadeus IT Group.
• • Mandy Stam, Senior Director Business Solutions, Radisson Hotel Group.
• • Felix Undeutsch, Co-Founder Hivr.ai.
• • Tony Marcelli, Director of Product Management at Cvent.
• • Gonzalo Fortuny, Partner at EY

Music track is Space Jazz by Kevin MacLeod
Licensed under Creative Commons: By Attribution 3.0 License

Not every Corporate needs to implement NDC immediately and many can wait for their TMC to enable NDC content. Given all the noise around NDC, is there a temptation to rush NDC content rather than question whether it is relevant at this time?

Music track is Space Jazz by Kevin MacLeod
Licensed under Creative Commons: By Attribution 3.0 License

Brought to you by the GBTA | Risk Committee - US.

The speakers are:

Valerie Ferraro, Manager, Program Operations

Conrad N. Hilton Foundation; Craig Collins, Vice President, Client Management - America's, CIBT;

Dr. Katherine O'Reilly, International SOS.

Music track is Space Jazz by Kevin MacLeod
Licensed under Creative Commons: By Attribution 3.0 License

Brought to you by the GBTA European Accommodations & Payment Solutions Committees. In this episode, our focus is on delving into the ever-evolving payment sector, exploring both established and cutting-edge technologies that are reshaping the landscape of hospitality payments. Our aim is to initiate a dynamic conversation that not only highlights the opportunities these innovations bring but also addresses the challenges. To enrich our GBTA community, we've gathered a panel of industry leaders who will share valuable insights and expertise on this transformative journey within the payments realm.

Music track is Space Jazz by Kevin MacLeod
Licensed under Creative Commons: By Attribution 3.0 License

Music track is Space Jazz by Kevin MacLeod
Licensed under Creative Commons: By Attribution 3.0 License

Building an Inclusive Organizational Culture: This episode, brought to you by the GBTA Inclusion and Culture Committee, will explore the significance of transitioning from a Diversity, Equity, and Inclusion (DEI) framework to one that emphasizes inclusion. We will discuss how fostering a culture of inclusion can positively impact employee engagement, retention, and overall organizational success.

Music track is Space Jazz by Kevin MacLeod
Licensed under Creative Commons: By Attribution 3.0 License