We welcome Ms. Penny Woolfall, a dedicated carer and advocate for carer rights to talk about her experiences as a carer, feedback from carer groups and share practical advice and concerns when you are caring for a loved one with a mental illness. Be sure to catch part 2 of this episode, releasing 23rd August 2023. Please be sure to leave us some feedback by leaving a comment or , if you are part of NHS staff, by completing this survey: https://forms.gle/qoKV3N1UwX6feUTaA Stay in touch with: X (twitter) : @hassanmalick17 Instagram: https://www.instagram.com/nirvana.principle About the Host: Dr.Hassan Mallick is an award winning higher trainee in psychiatry at the Central and North West London NHS Trust. They are an advocate for human rights, trauma informed care and work tirelessly as an advocate for mental health patients. Under their alias of "Nirvana Principle" , Hassan is also a podcast host @melodicdistraction7368 radio in Liverpool, DJ @BloopLondonRadio and a music producer @capemonzerecords . They lead on creative projects to inform the public about psychology and create healthy and informed discussions about mental health around the world. About the QI Project: "humanistic community mental health podcasts" is a quality improvement project supported by CNWL NHS trust that aims to reduce trainee anxiety when joining community mental health service, provide an "on-demand" and flexible approach to learning about facets of the community for patients, carers and NHS staff. 0:00 Trailer 1:53 Disclaimer and Welcome 2:36 Intro 2:53 Hello to Penny 10:32 Current involvement of Carers 19:34 Loss Around SMI 24:20 Viewing a patient as diagnosis 28:00 Pennys Journey 36:01 Delusions and Context 40:35 Crisis: When is it an emergency? 43:10 Changes in Police callout 46:06 Liaison and Diversion Service 51:20 Story: Being a carer as a psychiatrist 55:39 People who have walked through fire