
The Cost of Excuses and the Power of Ownership
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About this listen
Podcast Notes
- Why excuses are so common in healthcare — and why they’re dangerous
- The difference between a reason and an excuse
- Why modeling accountability as a leader builds trust and respect
- How shame shapes our willingness to be vulnerable
- Tools for shifting from blame to solution-oriented conversations
- How to create a psychologically safe culture where mistakes become learning opportunities
- Time management: why “I didn’t have time” is the most used (and abused) excuse
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