Ryan Fox, CTO @ Super.com, joins us to dissect his leadership transition from Vice President of Engineering to CTO. He shares how he created his own job description and – perhaps most importantly – identified & found buy-in around his “not do” list. We also cover Ryan’s favorite strategies for coaching department heads, why it’s important to focus on strategic thinking as an eng leader, tips for instilling accountability & autonomy, and defining different levels of situational leadership. Patrick and Ryan also dissect Super.com’s MAT leadership approach and how it is incorporated into their engineering functions.

Ryan Fox is the CTO at Super.com, an all-in-one app that has helped millions of customers save, earn and put over $150 million back in their pockets. Previously, Ryan worked as both a SWE and SRE at Google.

• Ryan’s background / experience with Super.com (2:04)
• What sparked his transition from VP of Engineering to CTO (3:40)
• How Ryan tackled creating his own job description (5:50)
• Strategies for prioritizing responsibilities & developing a “not to do” list (8:20)
• Process for defining what not to do (9:32)
• Examples of building buy in for a “not to do” responsibility (11:45)
• Insights on prioritizing company wide outcomes vs. departmental outcomes (13:33)
• Transitioning from a department head to coaching other department leaders (15:26)
• Components of a successful coaching conversation about strategic thinking (18:48)
• Frameworks for instilling accountability & autonomy in department heads (21:25)
• Understanding situational leadership & S3 / S4 definitions (23:08)
• Incorporating mission-aligned teams into the engineering organization (25:37)
• Why the MAT leader focuses on business, not people aspects (27:52)
• Elements that contribute to the MAT model’s success (29:32)
• The intersection of MAT & functional leadership (32:04)
• Ryan’s advice to leaders new to the MAT approach (34:20)
• Rapid fire questions (36:29)

• MAT Resource Guide - A guide to understand the Mission-Aligned Team organizational structure, how Super.com rolled out MATs, and how such a structure may be able to help your organization.
• All-In with Chamath, Jason, Sacks & Friedberg - Hosted by Chamath Palihapitiya, Jason Calacanis, David Sacks, and David Friedberg, the show features insider takes on business, technology, and society and interviews with the world's most influential thinkers.

Patrick Gallagher - Producer & Co-Host

Jerry Li - Co-Host

Noah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/

Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/

Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In this episode, we’re bringing listeners into the final conversations from the pop-up podcast booth at ELC Annual 2024! Patrick sat down with a few eng leaders attending the event to discuss takeaways from ELC Annual 2024 & eng leadership insights they want to share with others in the community. He chatted with Nick Hurlburt (Executive Director of the Aselo program @ Tech Matters), Manju Abraham (Vice President of Engineering, Primary Storage @ HPE), and Bhupesh Bansal (Head of Engineering - Product Server @ Square). These leaders share some of the guiding principles of their eng leadership careers, highlights from ELC Annual 2024, advice for first timers attending these types of events, and more.

Nick Hurlburt is the Executive Director of the Aselo program at Tech Matters, a nonprofit with a mission to bring the benefits of technology to all of humanity. Aselo is an open source contact center platform used by crisis helplines in over 15 countries. After completing an MS in Computer Science at the University of Illinois, Nick began his career developing early, large-scale AI software at Amazon. He then spent six years overseas working on conflict relief efforts in Burma and South Sudan before returning to the U.S., where he managed software teams at a San Francisco machine learning startup before building the initial version of Aselo as Tech Matters’ first engineer. He gets excited about systems thinking, understanding different cultures, and walking through forests reminiscent of his rural Wisconsin childhood.

Manju Abraham was VP of Engineering for Primary Storage products at HPE. She has over 25 years of experience leading Engineering organizations to deliver enterprise products of high quality, building, scaling and leading transformation, as an effective change catalyst, across companies like HPE, Delphix, NetApp, HP etc.

Entrepreneur and technical leader passionate about making a positive impact in the world. 18+ years track record of building teams, large-scale distributed systems, and consumer products scaling to 100M+ users.

• Why it’s important to incorporate non-eng principles into engineering (1:52)
• Don't run if the people can't run (4:20)
• The importance of iterating & identifying patterns that work (5:57)
• Nick’s ELC Annual 2024 highlights (7:35)
• Advice for first-time attendees to get the most out of ELC Annual (8:10)
• Challenges around cultural transformations (9:33)
• How transformations incorporate structure & order (11:35)
• Manju’s experience at / takeaways from ELC Annual 2024 (15:14)
• Advice for folks on how to get the most out of an experience like this (18:19)
• Bhupesh’s roundtable on managing yourself & learning to let go (20:17)
• When Bhupesh started to embody the principle of managing yourself (21:52)
• Frameworks for making the shift to identifying yourself as a leader (24:17)
• Top ways you can invest in yourself & final takeaways (26:27)

Patrick Gallagher - Producer & Co-Host

Jerry Li - Co-Host

Noah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/

Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/

Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/