The First First Responders: Island Comms 911 Dispatch | Sofia Kohfield
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to Cart failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from wishlist failed.
Please try again later
Adding to library failed
Please try again
Follow podcast failed
Please try again
Unfollow podcast failed
Please try again
The First First Responders: Island Comms 911 Dispatch | Sofia Kohfield
-
Narrated by:
-
By:
About this listen
In this episode, Jennifer interviews Sofia Kohfield, the executive director of ICOM 911, discussing the intricacies of dispatching, the challenges faced by dispatchers, and the importance of wellness in this high-stress environment. They explore the recruitment and training processes, the unique challenges of operating on Whidbey Island, and the technological limitations that impact emergency response. The conversation highlights the critical role dispatchers play as first responders and the need for community support to enhance their capabilities.
takeaways
- Dispatchers handle a variety of calls, making each day unique.
- The recruitment process includes a critical test and extensive training.
- Wellness programs are essential for dispatchers due to the stress of the job.
- Dispatchers often do not receive closure on calls, adding to their stress.
- Training includes emergency medical dispatch protocols for life-saving instructions.
- ICOM 911 faces unique challenges due to the island's geography and staffing.
- Technological upgrades are necessary for improved communication and response.
- Community support is vital for funding and resources for ICOM 911.
- The dispatch center has implemented wellness initiatives like treadmills and quiet rooms.
adbl_web_global_use_to_activate_T1_webcro805_stickypopup
No reviews yet